Senior Contract Support Lead – FM & CAFM Expert

CBW Staffing Solutions Ltd; Greater London; On-site; GBP 36,000 - 44,000; Full time

Job summary

CBW Staffing Solutions Ltd is seeking a Senior Contract Support Administrator for a permanent, full-time role based at a landmark building near London Bridge. Working hours are 8:00–17:00, Monday to Friday, office-based, with an annual salary up to £40,000.

You will provide dedicated support to the Contract Manager, manage CAFM-driven PPM/reactive works, raise purchase orders, and ensure SLAs and KPIs are met while maintaining strict financial controls and accurate reporting.

Qualifications

• Minimum 3 years experience in a service & maintenance environment.
• Experience using CAFM systems and managing PPMs.
• Ability to raise and track purchase orders and manage invoicing.
• Knowledge of SLAs, KPIs, and contract reporting.
• Strong IT skills with MS Word/Excel; able to produce detailed reports.

Responsibilities

• Coordinate reactive and PPM works per contract.
• Raise Purchase Orders and track costs.
• Provide dedicated support to Contract Manager; report progress.
• Maintain compliance and audit trails for invoicing and reporting.
• Liaise with engineers and subcontractors; monitor progress and issues.

Skills

CAFM system

Budget reporting

SLA/KPI management

Contract administration

Vendor coordination

Microsoft Word

Microsoft Excel

Outlook

Tools

CAFM software

MS Word

MS Excel

Outlook

Job description

CBW Staffing Solutions Ltd is seeking a Senior Contract Support Administrator for a permanent, full-time role based at a landmark building near London Bridge. Working hours are 8:00–17:00, Monday to Friday, office-based, with an annual salary up to £40,000.

You will provide dedicated support to the Contract Manager, manage CAFM-driven PPM/reactive works, raise purchase orders, and ensure SLAs and KPIs are met while maintaining strict financial controls and accurate reporting.