Senior Complex Care Lead — Shift Leader & De-Escalation

Top Tier Talentees; United Kingdom; Remote; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Workplace pension

In-house training

Ongoing development

Job summary

Top Tier Talentees is seeking a Senior Support Worker for Complex Care (LD, MH & Behaviours that Challenge) across Midlands & North. You will lead shifts, model de-escalation and ensure person-centred plans are followed in every shift.

This permanent PAYE role offers £15.00 per hour, 36–48 hours per week, with paid annual leave, a workplace pension and ongoing DMI and mandatory training.

Qualifications

• Significant experience in complex care, learning disabilities, mental health and behaviours that challenge.
• Experience as a senior, shift leader or team leader in community or supported-living services.
• Trained and experienced in de-escalation and physical intervention.
• NVQ/QCF/RQF Level 3 in Health & Social Care (or working towards it) is desirable.
• The right to work in the UK. This role does not offer visa sponsorship.
• A driving licence is desirable and essential for some locations

Responsibilities

• Leading shifts: allocating staff, handovers and making sure support plans and PBS plans are followed.
• Modelling de-escalation and safe physical intervention, and debriefing staff after incidents.
• Supporting new staff through induction and shadow shifts.
• Completing incident reports, risk assessments and care-plan updates, and escalating safeguarding concerns

Skills

De-escalation

People leadership

Education

NVQ/QCF Level 3 Health & Social Care

Job description

Top Tier Talentees is seeking a Senior Support Worker for Complex Care (LD, MH & Behaviours that Challenge) across Midlands & North. You will lead shifts, model de-escalation and ensure person-centred plans are followed in every shift.

This permanent PAYE role offers £15.00 per hour, 36–48 hours per week, with paid annual leave, a workplace pension and ongoing DMI and mandatory training.