Senior Complex Care Case Manager | Autonomy, On-Call Bonus

Leaders in Care; Sefton; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Bonus

On-call payments

25 days annual leave

Birthday off

Company pension scheme

Employee Assistance Programme

Ongoing training and career progressio

Job summary

Leaders in Care in Merseyside seeks a Complex Care Case Manager to oversee community-based care packages across Merseyside on a permanent, full-time basis. You will manage and develop care teams, ensuring high-quality, person-centered support in clients’ homes.

You will assess needs, coordinate packages, monitor quality, and maintain excellent relationships with clients and families while ensuring CQC compliance. This role offers a clear path for progression.

Qualifications

• Experience coordinating or managing complex care packages.
• Knowledge of neurological conditions, physical disabilities or long-term complex healthcare needs.
• Experience supervising and supporting care teams.
• Strong understanding of CQC regulations and safeguarding.

Responsibilities

• Managing a caseload of community-based complex care packages
• Completing care assessments, care plans and risk assessments
• Coordinating and mobilising new care packages
• Leading, supervising and developing community care teams
• Building strong relationships with clients, families and healthcare professionals
• Ensuring compliance with CQC standards and safeguarding requirements
• Monitoring care quality and driving continuous improvement

Skills

Care package coordination

Leadership

Organisational skills

Communication skills

Driving licence

Job description

Leaders in Care in Merseyside seeks a Complex Care Case Manager to oversee community-based care packages across Merseyside on a permanent, full-time basis. You will manage and develop care teams, ensuring high-quality, person-centered support in clients’ homes.

You will assess needs, coordinate packages, monitor quality, and maintain excellent relationships with clients and families while ensuring CQC compliance. This role offers a clear path for progression.