Senior Commercial Manager

Dixons Carphone; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Commercial Manager to lead strategic partnerships with mobile network operators. This exciting role involves negotiating high-stakes commercial agreements, maximizing profitability, and building strong relationships with stakeholders. You will be at the forefront of driving business goals, leveraging market insights, and collaborating across various functions. Join a dynamic team committed to innovation and excellence, where your contributions will shape the future of connectivity in the UK. With a focus on personal development and a commitment to sustainability, this position offers a rewarding career path in a fast-paced environment.

Benefits

25 days annual leave

Private Medical Insurance

Life Assurance

Colleague Discounts on Tech

Access to Champion Health

Qualifications

• Proven track record in high-stakes negotiations and partnership management.
• Exceptional communication skills with strategic thinking capabilities.

Responsibilities

• Lead high-value strategic network partnerships and commercial negotiations.
• Deliver monthly performance reviews and monitor market dynamics.

Skills

Negotiation Expertise

Relationship Building

Strategic Thinking

Partnership Management

Telco Expertise

Commercial Leadership

Job description

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Currys London Campus at Waterloo
Permanent
Full Time
Grade 5

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As the Senior Commercial Manager responsible for a major Network partner, you’ll play a vital role in bringing everything together around the commercial deal with the mobile network operator. Reporting to the Head of UK Connectivity, you’ll need to make full use of your relationship building skills in order to negotiate the best possible commercial deals and to create win-win situations for us and the network.

With a strong background in negotiation and relationship building both internally and externally, you’ll set, document, and deliver joint strategic aims and share these regularly with the rest of the business.You will facilitate the maximisation of P&L and market share through leveraging all our collective network knowledge and relationships. As part of this you will lead on various projects and work streams while setting strategic aims and ensuring these are delivered.

The purpose of the UK Connectivity Team is to manage the end-to-end relationships with UK cellular providers to maximise the profitability of commercial agreements. The team is specifically accountable for the commercial agreements with UK networks and all network revenue which feeds into the P&L. The team should support the commercial proposition team to ensure Currys can deliver competitive propositions to market, whilst maximising the value of a customer. There is a wide integration with many areas of the business to achieve these aims, such as credit risk, retention, operations, finance and marketing. The team is also responsible to setting the connectivity strategy in the UK.

Key Responsibilities:

• Take full ownership of a high-value strategic network partnership, acting as the primary commercial lead and internal advocate to ensure delivery of shared business goals
• Establish and maintain strong, senior-level relationships with partner stakeholders to foster collaboration, influence decision-making, and align long-term strategic priorities
• Lead end-to-end commercial negotiations, including contract renewals, pricing frameworks, and incentive structures, ensuring commercially sound outcomes that drive profitability and mutual value

Network & Market Performance Insight

• Deliver monthly performance reviews by category, including future-facing forecasts
• Highlight performance against strategic KPIs (e.g. 5G rollout, churn reduction, ARPU uplift)
• Monitor market dynamics weekly/monthly, identifying emerging opportunities or threats
• Maintain visibility on outstanding financial claims and cash performance

Commercial Governance & Contract Management

• Maintain clear, concise summaries of all active contracts, including obligations and key dates
• Monitor and report on commercial KPIs, risks, triggers, and remedies
• Own the accuracy and relevance of pricing tools and commercial models
• Drive quarterly provision reviews to optimise cost-effectiveness and profitability
• Understand and interpret partner financial performance to influence strategy
• Identify and deliver incremental revenue opportunities through targeted initiatives and commercial levers

Required Skills & Experience:

• Advanced negotiation expertise, with a proven track record of leading high-stakes commercial discussions and securing mutually beneficial outcomes across complex partnership agreements
• Exceptional communication and relationship building skills
• Strategic thinking - demonstrated experience in developing and implementing effective commercial and partnership strategies aligned with business objectives
• Partnership management - track record of building, managing, and scaling successful partnerships, particularly in fast-paced and evolving industries
• Telco expertise - in-depth understanding of mobile networks, including MNOs, MVNOs, and Telco operations, with a focus on commercial models and market dynamic
• Commercial leadership - experience in leading cross-functional commercial initiatives, pricing, go-to-market strategies, and revenue growth

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

• 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
• Private Medical Insurance
• Life Assurance
• Fantastic Colleague Discounts on Tech with Currys and iD Mobile
• Access to Champion Health
• Hybrid Working (with an expectation to meet in person 2-4 times per month)
  

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.

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