Senior Commercial Insurance Account Handler (Hybrid)

Howden; Milton Keynes; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Howden in Milton Keynes is seeking a Senior Account Handler to join the Commercial team. You will manage new business, handle renewals, mid-term adjustments, and provide professional advice to corporate clients from our Milton Keynes office.

You will work in a large team of 25, collaborate across branches, leverage Acturis, and drive client retention with accurate documentation, timely renewals, and proactive cross-selling.

Qualifications

• Experience in commercial insurance and handling client queries.
• Knowledge of Acturis and general insurance classes.
• Compliance with GDPR and ethics guidelines.

Responsibilities

• Assist in client retention targets with excellent service.
• Renewal negotiation and terms presentation to clients.
• Process mid-term adjustments and issue revised documents.
• Ensure premium collection aligns with contract terms.
• Cross-sell products across divisions.

Skills

Client service

Negotiation

Communication skills

Attention to detail

Time management

Education

GCSE Maths and English

A level

DIP

Tools

Acturis

Job description

Howden in Milton Keynes is seeking a Senior Account Handler to join the Commercial team. You will manage new business, handle renewals, mid-term adjustments, and provide professional advice to corporate clients from our Milton Keynes office.

You will work in a large team of 25, collaborate across branches, leverage Acturis, and drive client retention with accurate documentation, timely renewals, and proactive cross-selling.