Commercial Insurance Account Handler | Client Growth & Retention

2117GB00 A-Plan Holdings (Unlimited); Preston; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

22 days holiday plus bank holidays

Life Assurance up to 4x salary

Income protection up to 5 years

Contributory pension 4%/5%

Healthcare cashplan

Retail discounts and benefits

Job summary

Howden is seeking a Commercial Account Handler to join the Consumer & Local Commercial team in the UK. You will build and maintain relationships with existing clients and actively review their insurance needs to enhance protection for their businesses, while proactively acquiring new clients.

You will manage documentation on Acturis, execute renewal strategies, cross-sell across divisions, and contribute to achieving retention targets through excellent service and professional advice.

Qualifications

• Proven ability to self-generate business and identify new opportunities.
• Excellent client relationship skills with focus on retention and satisfaction.
• Strong communication and negotiation abilities.
• Detail-oriented documentation and record-keeping.

Responsibilities

• Develop renewal strategies and manage client renewals to optimise retention.
• Maintain accurate records of client interactions and documentation on Acturis.
• Cross-sell products across divisions to deepen client value.
• Provide expert insurance advice and ensure clients are adequately insured.

Skills

Self-generation

Relationship building

Negotiation skills

Attention to detail

Team collaboration

Strategic renewal planning

Tools

Acturis

Job description

Howden is seeking a Commercial Account Handler to join the Consumer & Local Commercial team in the UK. You will build and maintain relationships with existing clients and actively review their insurance needs to enhance protection for their businesses, while proactively acquiring new clients.

You will manage documentation on Acturis, execute renewal strategies, cross-sell across divisions, and contribute to achieving retention targets through excellent service and professional advice.