Hybrid Commercial Account Handler – Growth & Client Impact

Howden Group Holdings; Preston; Hybrid; GBP 25,000 - 42,000; Full time

Benefits offered by this job

22 days holiday

Life Assurance up to 4x salary

Income protection (up to 5 years)

Contributory pension scheme

Job summary

Howden is actively seeking a Commercial Account Handler to strengthen relationships with existing clients and proactively acquire new business. You will review client insurance needs, manage documentation on Acturis, and support renewal strategies while collaborating with branches and Group Resources to deliver comprehensive service.

The role emphasizes maintaining high service standards, achieving retention targets, and providing expert advice on exposures across our insurer panel.

Qualifications

• Proven ability to self-generate new business and identify opportunities.
• Strong relationships and client retention focus.
• Excellent communication and negotiation abilities.

Responsibilities

• Develop and execute strategies to self-generate new business and maximise opportunities within insurer panel.
• Maintain records of client interactions and documentation on Acturis; use diary system effectively.
• Present renewal terms with clarity; ensure premium collection before cover starts.

Skills

Self-generation of new business

Relationship building

Client retention

Negotiation skills

Attention to detail

Team collaboration

Strategic renewal planning

Tools

Acturis

Job description

Howden is actively seeking a Commercial Account Handler to strengthen relationships with existing clients and proactively acquire new business. You will review client insurance needs, manage documentation on Acturis, and support renewal strategies while collaborating with branches and Group Resources to deliver comprehensive service.

The role emphasizes maintaining high service standards, achieving retention targets, and providing expert advice on exposures across our insurer panel.