Senior Collections Strategist & Growth & Compliance

marshmallow; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A dynamic financial services company in Greater London is looking for a Senior Collections Executive to engage with customers facing repayment challenges. The ideal candidate will have strong communication and negotiation skills, thrive in a fast-paced environment, and ensure compliance with regulations during interactions. This role offers competitive benefits and opportunities for professional growth in a supportive team atmosphere.

Benefits

Competitive benefits

Opportunities for professional growth

Qualifications

• Proven experience in collections or customer service roles.
• Expertise in engaging with customers facing repayment challenges.

Responsibilities

• Engage with customers to understand and manage repayment issues.
• Ensure compliance with regulations during customer interactions.
• Provide support and guidance to customers navigating repayment challenges.

Skills

Strong communication skills

Negotiation skills

Ability to thrive in fast-paced environment

Job description

A dynamic financial services company is seeking a Senior Collections Executive to engage with customers facing repayment challenges. The ideal candidate will possess strong communication and negotiation skills, and should thrive in a fast‑paced environment. This role offers competitive benefits alongside opportunities for professional growth within a supportive team atmosphere, ensuring compliance with regulations throughout customer interactions.