Senior Clinical Applications Specialist

Cddft

Peterlee

Hybrid

GBP 32,000 - 39,000

Full time

3 days ago
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Job summary

County Durham & Darlington NHS Foundation Trust is seeking a Senior Systems Support Specialist (Clinical Applications) to provide technical administration, configuration/development and support for clinical IT systems. The role offers potential for career development and flexible/hybrid working, including on-site work at Whitehouse site in Peterlee.

The candidate will join a team responsible for ensuring reliable operation of clinical systems, with opportunities to work across multiple sites and

Qualifications

  • Degree in computer science, IT or related discipline.
  • Experience maintaining and supporting computer systems and applications.
  • ITIL Foundation Certificate in IT Service Management.
  • Customer Service qualifications or training.
  • Training and experience of data analysis.

Responsibilities

  • Support, administer, develop and configure clinical IT systems.
  • Review requests and incidents and support end users on assigned systems.
  • Develop and maintain policies and procedural system documentation.
  • Provision proactive user technical support and resolve issues.
  • Monitor systems using logs and statistics and take corrective actions.
  • Update and configure systems in a timely fashion.
  • Travel across Trust sites to meet post requirements.

Skills

SQL knowledge
Data analysis
Customer service
Healthcare environments
Technical support

Education

Degree in Computer Science
ITIL Foundation Certificate

Tools

SQL

Job description

County Durham & Darlington NHS Foundation Trust is seeking a Senior Systems Support Specialist (Clinical Applications) to provide technical administration, configuration/development and support for clinical IT systems. The role offers potential for career development and flexible/hybrid working, including on-site work at Whitehouse site in Peterlee.

The candidate will join a team responsible for ensuring reliable operation of clinical systems, with opportunities to work across multiple sites and

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