Systems Manager

Cddft; Peterlee; Hybride; GBP 40 000 - 48 000; Plein temps

Résumé du poste

County Durham & Darlington NHS Foundation Trust is seeking a Systems Manager for Clinical Applications to lead the administration, configuration, development and support of its clinical IT systems. As a senior member of the systems team you will supervise staff, guide projects and work with Health Informatics to ensure reliable operation and high-quality patient care.

Flexible/hybrid working is available. Experience with Radiology/Cardiology systems is a plus.

Qualifications

• Degree in IT systems, software engineering, CS or related field.
• Evidence of continuing professional development.
• ITIL Foundation certificate in IT Service Management.

Responsabilités

• Manage and supervise staff.
• Own systems and ensure availability and operation.
• Develop, review and maintain policies and procedural documentation.
• Provide proactive user technical support and resolve issues.
• Manage and lead on small projects and system upgrades.
• Audit systems, users and data to ensure accuracy and quality.

Connaissances

Staff leadership

SQL reporting

Software development tools

IT systems knowledge

Healthcare IT experience

Formation

Degree in IT systems / CS / software engineering

Evidence of continuing professional development

ITIL Foundation Certificate

Description du poste

County Durham & Darlington NHS Foundation Trust

Systems Manager

The closing date is 09 November 2026

You must havethe Right to Work in the UK in order to be successfully appointed to this role.Please note, this role does not meet the required eligibility criteria forsponsorship under the Skilled Worker visa and therefore the Trust is unable tooffer sponsorship for this particular role.

Are you a proactive and technically savvy individual lookingto contribute to the smooth operation of Clinical IT systems? If so, HealthInformatics at County Durham and Darlington NHS Foundation Trust may have theperfect role for you! We are seeking a dedicated Systems Manager for ClinicalApplications to join our ever evolving Systems team.

As a senior member of the systems team, you will play avital role in management and leadership and take ownership of and be responsiblefor the administration, configuration/development and support for one or moreof the Trust's Clinical IT systems.

The post offers great potential for personal and careerdevelopment and enables you to enhance your knowledge of healthcare andclinical IT Systems.

Any experience of Radiology and Cardiology systems orsimilar would be beneficial to this role.

We are able to offer flexible/hybrid working.

Main duties of the job

Working closely with other members of the systems team andstaff across Health Informatics and the wider Trust, you will be responsiblefor and ensure the reliable operation, configuration/development and support ofclinical systems, contributing to the delivery of high-quality patientcare.

You will need to be customer focused, pro-active, possessstrong communication skills, confident IT skills and have a strong work ethic.You will have the opportunity to work with a diverse team, committed to workingtogether in developing and supporting our clinical services.

You will be expected to influence decision-making withindivisions and corporate departments as well as within Health Informatics.

The role may have line managementresponsibilities and as such you may be responsible for staff management,supervision and mentoring.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance onAI-generated content is discouraged and may diminish the applicant's chances ofsuccess.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Please note that we may close any vacancy early once a sufficient number of applications have been received.

Job responsibilities

• Managing and supervising staff.
• Taking ownership of systems and responsibility for theiravailability and operation.
• Developing, reviewing and maintaining policies andprocedural system documentation.
• Ensuring the provision of proactive user technical support,identifying, analysing, recording and resolving users' issues and offeringappropriate help and guidance.
• Administering and identifying where enhancing systems andoperations is possible.
• Monitoring the systems using error logs and statistics asrequired and taking corrective actions. Updating and configuring systems in anaccurate and timely fashion.
• Maintaining system software and when required, systemhardware.
• Implementation of new solutions or new/updated codesets.
• Audit systems, users and data to ensure accuracy and qualityof data.
• Manage suppliers and contracts.
• Make recommendations to senior managers.
• Manage and lead on small projects and system upgrades.

For further information please refer to the jobdescription where further details can be found.

Person Specification

Qualifications

• A degree in IT Systems, Software engineering, Computer Science or a related subject or relative equivalent experience.
• Evidence of continuous professional development.
• ITIL Foundation Certificate in IT Service Management

Experience

• In depth experience of managing or designing, configuring and sup porting application systems.
• Experience of working in an IT / technical environment with evidence of continued professional development.
• Experience of supplier/contract management.
• Experience of NHS or healthcare systems.
• Experience of teaching, coaching and leadership.
• Experience of managing change within an IT environment.

Special Requirements

• Commitment to developing own expertise.
• Able to participate in the appropriate on-call rotation as needed.
• Able to travel across Trust sites to meet the requirements of the post.

Special Skills & Knowledge

• Demonstrable skills in reporting and database management (Structured Query Language (SQL) or similar)
• Demonstrable skills in the use of software and software development tools.
• A sound working knowledge and understanding of computer-based systems, software and applications.
• Ability to make judgements involving complex facts or situations which require the analysis, interpretation and comparison of a range of options.
• An ability to plan and organise workload to meet objectives and deadlines.
• High level interpersonal and communication skills persuasion, negotiation, training, empathy and re-assurance.
• Ability to communicate highly complex, sensitive, contentious information where there may be barriers to overcome.
• Understanding of the application of modern IT solutions.
• Understanding of clinical processes.
• Ability to manage small projects and technical implementations.
• Experience of healthcare environments.
• Proven experience in the development of computer-based solutions.
• Experience of working within systems development environments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

County Durham & Darlington NHS Foundation Trust

£39,959 to £48,117 a yearper annum/pro rata