Senior Client Success Manager — Hybrid Remote Growth

Guildhawk Limited; Greater London, Sheffield; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid Remote First working environment

Development plan tailored to your needs

Internal training on Guildhawk products

Competitive salary with progression after probation

Job summary

Guildhawk Limited is seeking a Senior Client Success Manager to manage key client relationships and lead multi-staged projects. This hybrid role, based in London or Sheffield, requires strong project management and communication skills.

The ideal candidate has at least 3 years in project management within language services, with a proven record in client-facing roles. Join a friendly team offering a competitive salary, tailored development plans, and an exciting growth strategy.

Qualifications

• Minimum 3 years’ experience in project management or customer success within the language services sector.
• Proven track record in client-facing roles, account management, or customer success.
• Strong commercial awareness and ability to drive client growth.

Responsibilities

• Manage multi-lingual, multi-stage projects including tech and digital solutions.
• Act as primary client contact for key accounts, leading meetings and proposals.
• Build and maintain strong client relationships, identifying upselling opportunities.

Skills

Project management experience

Client relationship building

Problem-solving skills

Commercial awareness

Communication skills

Tools

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Job description

Guildhawk Limited is seeking a Senior Client Success Manager to manage key client relationships and lead multi-staged projects. This hybrid role, based in London or Sheffield, requires strong project management and communication skills.

The ideal candidate has at least 3 years in project management within language services, with a proven record in client-facing roles. Join a friendly team offering a competitive salary, tailored development plans, and an exciting growth strategy.