Senior Client Growth Partner

dentsu UK Limited; Camden Town; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

company-funded private medical保险

25 days of annual leave plus extra for

Birthday, wellbeing and volunteering

discounted gym memberships

Job summary

Dentsu Merkle in London is seeking a Senior Client Partner to provide strategic leadership across a portfolio of high‑value client accounts, shaping long‑term success strategies and driving commercial growth while ensuring delivery excellence.

You will influence cross‑functional teams, build strong senior relationships, coach Account Directors and Managers, and proactively identify opportunities to deepen engagement and expand multi‑solution delivery.

Qualifications

• Significant experience in senior account leadership, client success, or portfolio management in digital, data, CRM or CX in Financial Services.
• Ability to manage complex, multi-solution client portfolios and influence senior stakeholders.
• Proven success leading and developing large or multi-layered account teams.
• Strong commercial acumen with forecasting, budgeting and revenue growth.
• Exceptional communication and relationship-building skills at executive levels.

Responsibilities

• Lead strategic direction across a portfolio of high-value accounts aligned to client strategy and dentsu growth.
• Advise senior client stakeholders on long-term plans across digital, data, CRM and CX.
• Oversee and develop Account Directors and Account Managers for high performance.
• Drive renewals, expansions, upsell, forecasting and revenue planning.
• Own client health using data-led insights to mitigate risk.
• Lead cross-functional collaboration with Strategy, Growth, Delivery, Media, CX, and Data teams.
• Resolve escalations swiftly with minimal disruption to client outcomes.
• Champion client excellence and governance.
• Represent portfolio internally to influence strategy and alignment.

Skills

Senior account leadership

Client success

Portfolio management

Commercial acumen

Executive communication

Ambiguity navigation

Change management

Job description

Dentsu Merkle in London is seeking a Senior Client Partner to provide strategic leadership across a portfolio of high‑value client accounts, shaping long‑term success strategies and driving commercial growth while ensuring delivery excellence.

You will influence cross‑functional teams, build strong senior relationships, coach Account Directors and Managers, and proactively identify opportunities to deepen engagement and expand multi‑solution delivery.