Senior Client Development Manager

Carter Jonas; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Health cash plans

Electric car salary sacrifice scheme

Great annual leave

Job summary

Carter Jonas in the UK is seeking a commercially minded Client Development professional to strengthen client relationships and identify growth opportunities across divisions. You will partner with senior stakeholders to translate market insight into strategy, lead account plans for key clients, and drive cross-office collaboration to deliver sustainable revenue growth.

This influential role requires strong stakeholder management, a proven background in business development within professional

Qualifications

• Proven experience in business development, client development or key account management within a professional services environment.
• Strong commercial awareness and the ability to identify and convert growth opportunities.
• Excellent stakeholder management skills, with the confidence to engage and influence senior leaders and clients.

Responsibilities

• Partner with divisional leadership to identify growth opportunities and strategic clients.
• Lead development and execution of account plans for key clients to increase retention and revenue.
• Utilise client feedback and market intelligence to improve service delivery and strengthen relationships.
• Develop and deliver targeted business development and go-to-market initiatives aligned to V2030 strategy.
• Identify, qualify and progress new business opportunities with high potential.
• Champion best practice in client development and embed a consistent sales process across the business.
• Oversee pipeline management, CRM data quality and sales forecasting to inform commercial decisions.
• Drive cross-office and cross-divisional referrals to maximise client opportunities.
• Lead strategic projects and develop partnerships to support growth.

Skills

Business development

Account management

Stakeholder management

Sales forecasting

Education

Degree-level education

Job description

As a key member of our Client Development team, you'll work closely with divisional leaders to drive sustainable growth, strengthen client relationships and identify new commercial opportunities for Carter Jonas.

The role will work with allocated divisionsand fee earners to strengthen client relationships, increase opportunities, improve sales discipline and increase cross-divisional collaboration

You'll act as a trusted adviser to senior stakeholders, providing insight into market trends, client needs and business performance, while helping shape strategies that deliver long-term revenue and profit growth.

Key responsibilities include:

• Partnering with divisional leadership teams to identify growth opportunities, priority markets and strategic clients.
• Leading the development and execution of account plans for key clients, increasing client retention, cross-service collaboration and revenue growth.
• Using client feedback and market intelligence to identify opportunities, improve service delivery and strengthen client relationships.
• Working alongside Marketing and fee earners to develop and deliver targeted business development and go-to-market initiatives aligned to our V2030 strategy.
• Identifying, qualifying and progressing new business opportunities, ensuring effort is focused on areas with the greatest potential for success.
• Championing best practice in client development and embedding a consistent sales process across the business.
• Overseeing pipeline management, CRM data quality and sales forecasting to support informed commercial decision-making.
• Driving cross-office and cross-divisional referrals, helping teams collaborate to maximise client opportunities.
• Leading strategic projects and developing valuable partnerships that support business growth and enhance our market position.

This is an influential role for a commercially minded relationship-builder who enjoys working with senior stakeholders, translating insight into action, and helping teams win and grow exceptional client relationships.

What we’re looking for:

We're seeking a commercially focused client development professional with experience building strong client relationships, driving business growth and influencing senior stakeholders.

You'll bring:

• Proven experience in business development, client development or key account management within a professional services environment.
• Strong commercial awareness and the ability to identify and convert growth opportunities.
• Excellent stakeholder management skills, with the confidence to engage and influence senior leaders and clients.
• Experience managing sales pipelines, developing strategic client relationships and delivering measurable business outcomes.
• A collaborative, proactive approach and a passion for helping teams win and grow client relationships.
• Ability to manage multiple priorities, exercise sound judgement and maintain momentum in a fast-paced environment.
• Degree-level education or equivalent relevant commercial experience.

This is an excellent opportunity for a relationship-driven individual who enjoys combining strategic thinking with practical delivery to achieve sustainable growth.

Why Join Us?

We offer the opportunity to work with a collaborative, supportive team on a diverse and growing national portfolio, alongside a competitive rewards package.

We are proud to offer a wonderful working culture, a competitive salary and good annual leave offering, coupled with meaningful flexible benefits including salary sacrifice Electric car scheme, holiday purchase of up to 5 extra days, health cash plans, hybrid working, cycle-to-work scheme.

Working within a Partnership is something truly special, offering a level of collaboration, shared success, and long-term commitment that sets it apart from more traditional corporate structures.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.