Senior Administrator

Carter Jonas; Winchester; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Flexible benefits

Purchasing additional leave

Health cash plans

Cycle to work scheme

Group pension

Generous annual leave

Referral schemes

Job summary

Carter Jonas in Winchester seeks a Senior Administrator to manage a broad range of administrative duties within our Commercial Valuations team. The role requires handling health and safety compliance, invoicing, client management and due diligence, along with call handling and document preparation.

The successful candidate will maintain file systems, manage diaries, support budgets and forecasts, and work closely with partners and staff to deliver efficient office operations.

Qualifications

• Experience managing a varied workload with attention to detail and deadline adherence.
• Experience using MS programmes (MS Office) in a busy office environment.
• Ability to provide high-level administrative support and professional communication.

Responsibilities

• Produce accurate documents and reports within agreed time frames.
• Manage diaries and organise meetings for the team.
• Process fee accounts and expenses, assist with budgets and forecasts as required.
• Input time at work data for senior staff as needed.
• Provide high level customer service to visitors and callers.
• Handle inquiries via telephone or reception and take necessary action.
• Maintain filing, photocopying and general office duties.
• Develop and implement efficient internal systems and optimise IT/resources.
• Maintain communication with administrators across divisions to ensure smooth operation.

Skills

Administrative support

Diary management

Client management

Compliance awareness

Communication

Tools

TRAMPS

Excel

Job description

An exciting opportunity has arisen within our Commercial Valuations team in Winchester, for a driven individual to join the team as a Senior administrator. The post holder will take ownership of all relevant administrative duties, working alongside the commercial valuations team providing efficient, high level support, including management of health and safety compliance, invoicing and client management, anti-money laundering checks and other compliance due diligence, call handling, typing and preparation of communications and documents, maintenance of file systems, diary management and other administrative duties as required.

We offer a highly competitive salary package, with flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! In addition, we welcome applications from those seeking flexible or agile working arrangements, and these can be discussed at the application stage.

• Produce accurate and well-presented documents including reports, client correspondence, presentations and spreadsheets within agreed time frames, following accurate data inputting into TRAMPS or Excel.
• Input to diaries and organising meetings.
• Accurately process fee accounts and out of pocket expenses, assisting with budgets and forecasts as required
• Input Time at Work data for Partner and senior staff, if required.
• Provide a high level of efficiency and customer service to all who visit or contact the office
• Handling enquiries over the telephone or personally in reception and taking any necessary action
• General office duties such as filing, photocopying, etc.
• Play an active role in the development and implementation of efficient, ‘best practice’ internal systems and processes, optimising IT and other resources.
• Maintain close communication with other administrators across different divisions to ensure efficient running of the office
• Effectively liaise with other relevant professionals to maintain a sound working knowledge of all relevant areas of work
• Develop and maintain a working knowledge of compliance information such as Money Laundering and other compliance systems (for administrative purposes)
• Work strategically with other departments to develop new business development opportunities and for consistency and efficiency.
• Dealing with minor property repairs and maintenance issues at office.

This job description is not exhaustive, and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the team and office.

What will it take to be successful?

The ideal candidate will have experience of managing a varied workload, excellent team building skills and will be able to take a flexible approach when managing your priorities, ensuring deadlines are met. To be successful you will need strong attention to detail, excellent communication skills, and experience using MS programmes. You will have a professional outlook, and the desire to contribute to the success of a busy team. You must have experience of working in a busy client focused environment, knowledge of the property industry is desirable, but not essential. Ideally you will have an interest in our industry, be eager to learn and work efficiently and effectively under the pressures of a thriving office. We offer a supportive team environment and the opportunity to develop your knowledge of the property industry.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.