Property / Asset Manager (Team Lead)

Carter Jonas; Birmingham; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Group pension

Flexible benefits

Salary sacrifice electric car scheme

Holiday purchase up to 5 days

Health cash plans

Job summary

Carter Jonas in Birmingham is looking for an experienced Asset Manager to lead a team within the Property and Asset Management group on a 1-year fixed-term contract. You will oversee a portfolio, drive performance and deliver exceptional service to national infrastructure clients.

As Team Lead you will develop people, manage SLAs and KPIs, conduct site visits, ensure compliance, and build strong client relationships.

Qualifications

• A minimum of five years' experience within Property Management, Lettings or a related sector.
• Proven experience managing people and leading teams.
• Strong knowledge of residential property management and asset management practices.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organisational and problem-solving skills.
• High level of attention to detail and accuracy.
• Proficiency in Microsoft Office and property management systems.
• Full UK Driving Licence.
• MRICS, MARLA or other relevant professional qualification.
• Experience managing portfolios on behalf of infrastructure or corporate clients.
• Knowledge of industry best practice and performance management within property teams.

Responsibilities

• Lead and manage a team of Asset Managers responsible for residential property portfolios.
• Ensure delivery against client KPIs and service level agreements (SLAs).
• Manage the onboarding and acquisition of new assets into the portfolio.
• Conduct site visits as required, including property inspections, contractor meetings, meter readings and basic compliance checks.
• Oversee the management of vacant residential assets and coordinate works required to bring properties into a lettable condition.
• Organise improvement, repair and maintenance works, liaising with contractors and monitoring progress through to completion.
• Ensure all properties are inspected quarterly and inspection records are maintained accurately.
• Work closely with Facilities Management teams to ensure all statutory compliance requirements are met.
• Build and maintain strong relationships with clients, contractors and key stakeholders.
• Maintain a strong understanding of relevant property legislation and industry best practice.
• Support and develop team members, fostering a collaborative and high-performing culture.

Skills

People leadership

Stakeholder management

Communication

Organisational skills

Problem solving

Education

MRICS / MARLA or equivalent

Tools

Microsoft Office

Property management systems

Job description

Lead a High-Performing Team and Make a Real Impact

We have an exciting opportunity for an experienced and motivated Asset Manager (Team Lead) to join our Property and Asset Management team based in Birmingham. This will be a Fixed Term Contract for 1 year.

This is a fantastic opportunity to take ownership of a varied portfolio while leading a team of Asset Managers responsible for delivering exceptional service to a range of national infrastructure clients. You'll play a key role in driving performance, managing stakeholder relationships and ensuring vacant properties are brought back into a lettable condition efficiently and effectively.

We are proud to offer a wonderful working culture, a competitive salary and good annual leave offering, coupled with meaningful flexible benefits including salary sacrifice Electric car scheme, holiday purchase of up to 5 extra days, health cash plans, hybrid working, cycle-to-work scheme.

Working within a Partnership is something truly special, offering a level of collaboration, shared success, and long-term commitment that sets it apart from more traditional corporate structures.

As a growing business, we're looking for a confident leader who is passionate about property management, enjoys developing people and can make a significant contribution to the continued growth of our Infrastructure portfolio.

What You'll Be Doing

As Team Lead, you'll oversee both operational delivery and team performance, ensuring assets are managed effectively and client expectations are consistently exceeded.

• Lead and manage a team of Asset Managers responsible for residential property portfolios.
• Ensure delivery against client KPIs and service level agreements (SLAs).
• Manage the onboarding and acquisition of new assets into the portfolio.
• Conduct site visits as required, including property inspections, contractor meetings, meter readings and basic compliance checks.
• Oversee the management of vacant residential assets and coordinate works required to bring properties into a lettable condition.
• Organise improvement, repair and maintenance works, liaising with contractors and monitoring progress through to completion.
• Ensure all properties are inspected quarterly and inspection records are maintained accurately.
• Work closely with Facilities Management teams to ensure all statutory compliance requirements are met.
• Build and maintain strong relationships with clients, contractors and key stakeholders.
• Maintain a strong understanding of relevant property legislation and industry best practice.
• Support and develop team members, fostering a collaborative and high-performing culture.

What Will It Take To Be Successful?

We're looking for a proactive and experienced property professional with strong leadership skills and a passion for delivering excellent client service.

• A minimum of five years' experience within Property Management, Lettings or a related sector.
• Proven experience managing people and leading teams.
• Strong knowledge of residential property management and asset management practices.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organisational and problem-solving skills.
• High level of attention to detail and accuracy.
• Proficiency in Microsoft Office and property management systems.
• Full UK Driving Licence.
• MRICS, MARLA or other relevant professional qualification.
• Experience managing portfolios on behalf of infrastructure or corporate clients.
• Knowledge of industry best practice and performance management within property teams.

Why Join Us?

We offer the opportunity to work with a collaborative, supportive team on a diverse and growing national portfolio, alongside a competitive rewards package.

If you're an experienced property professional looking for a leadership role where you can develop a team, influence service delivery and play a key role in a growing business, we'd love to hear from you

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.