Senior Client Delivery Lead, Energy & DER Onboarding

Kraken; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Kraken is expanding its European footprint and seeking a Senior Client Delivery Lead to guide onboarding journeys for GenerationFlex clients. You will work across software and hardware, bridging product needs with regional market requirements to optimise asset management and energy trading strategies.

You will partner with account managers and engineering teams to shape the onboarding roadmap, identify improvement opportunities, and ensure a smooth client experience across multiple markets.

Qualifications

• Strong client delivery and/or product ownership experience across software and hardware.
• Experience coordinating multiple teams and managing complex delivery pipelines.
• Fluent English and ability to communicate technical concepts clearly.

Responsibilities

• Manage and coordinate stakeholders during client onboarding, organize workstreams, and provide updates.
• Act as subject matter expert for German and European energy markets, including hardware/connectivity requirements and market regulations.
• Develop deep product knowledge of Kraken’s technology and align with client needs on onboarding and asset management.
• Collaborate with account managers to understand client priorities and drive strategic reviews and workshops.
• Drive internal process improvements to speed onboarding and value delivery with product, engineering, and customer success teams.

Skills

Client delivery

Stakeholder mgmt

English fluency

Energy markets knowledge

Problem solving

Communication

Tools

APIs

Data flows

System integrations

Cloud software

Job description

Kraken is expanding its European footprint and seeking a Senior Client Delivery Lead to guide onboarding journeys for GenerationFlex clients. You will work across software and hardware, bridging product needs with regional market requirements to optimise asset management and energy trading strategies.

You will partner with account managers and engineering teams to shape the onboarding roadmap, identify improvement opportunities, and ensure a smooth client experience across multiple markets.