Senior Client Account Consultant

Kingdom Services Group Ltd; Bognor Regis; Sur place; GBP 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Car Allowance

Quarterly Bonus Scheme

Career progression opportunities

Ongoing training and professional dev

Résumé du poste

Kingdom People in Bognor Regis is seeking a Senior Client Account Consultant to coordinate client staffing, build relationships, and lead recruitment operations. You will work with the Senior Operations Manager, manage client meetings, ensure orders are fulfilled to a high standard, and support payroll, compliance and candidate attraction.

You’ll lead by example, guide consultants, and help drive growth while delivering service excellence for key national clients.

Qualifications

• Minimum two years' experience within a busy, high-volume temporary recruitment environment operating 24/7.
• Proven experience managing client accounts and delivering recruitment solutions.
• Previous team leadership experience desirable, or a strong consultant ready to step into a leadership role.

Responsabilités

• Support the Senior Operations Manager in delivering outstanding recruitment services across all Bognor clients.
• Build and maintain strong relationships with key clients, ensuring staffing requirements are fully understood and delivered.
• Attend and lead client meetings, service reviews and operational discussions.
• Take ownership of actions arising from client meetings and ensure successful completion.
• Respond promptly to client requests, sourcing fully compliant temporary workers.
• Advise clients on candidate availability, recruitment challenges and workforce solutions.
• Resolve service issues quickly and professionally, escalating where appropriate.
• Provide leadership and support to the Bognor team in the absence of the Senior Operations Manager.
• Ensure weekly temporary worker payroll is completed accurately and within deadlines.
• Interview, screen and register candidates in line with client and company requirements.
• Complete candidate compliance checks and induction documentation.
• Source quality candidates through job boards, referrals, social media and networking.
• Maintain accurate candidate and temporary worker records.
• Produce weekly reports, management information and client updates.
• Participate in the out-of-hours on-call rota.
• Promote Kingdom People positively through professional networking and social media platforms.

Connaissances

Leadership

Client relationship management

Recruitment

Communication skills

Organisation & multitasking

Compliance

IT skills

Formation

GCSE English & Maths

A-Level qualifications advantageous

Outils

Microsoft Office

Description du poste

Kingdom People – Bognor Regis Office

Location

Bognor Regis

Salary

£38,000 per annum + Car Allowance + Quarterly Bonus

Hours

40 Hours per Week, Monday to Friday, 8:30am - 5:30pm

Additional Requirements

Participation in an on-call rota and flexibility to support the business outside of standard hours, including weekends when required.

About Kingdom People

With over £300 million in revenue, 11,500+ colleagues, and more than 5,000 customer sites nationwide, Kingdom is a market-leading provider of Security, Cleaning, Recruitment and Training services across the UK. We combine national scale with specialist expertise while maintaining a personal approach and strong commitment to exceptional customer service.

As our business continues to grow, we are looking for an experienced and ambitious Senior Client Account Consultant to join our Bognor Regis team.

The Role

This is an exciting opportunity for an experienced recruitment professional looking to take the next step in their career. Working closely with the Senior Operations Manager, you will take responsibility for coordinating client staffing requirements, ensuring orders are fulfilled efficiently and to the highest standard.

You will build and maintain strong relationships with key clients, lead service review meetings, manage operational challenges, and support the day-to-day running of the Bognor office. You will also play a key role in candidate attraction, interviewing, compliance, payroll processes and team leadership.

The successful candidate will lead by example, demonstrate best practice, and provide support and guidance to consultants while helping to drive business growth and service excellence.

Key Responsibilities

• Support the Senior Operations Manager in delivering outstanding recruitment services across all Bognor clients.
• Build and maintain strong relationships with key clients, ensuring staffing requirements are fully understood and delivered.
• Attend and lead client meetings, service reviews and operational discussions.
• Take ownership of actions arising from client meetings and ensure successful completion.
• Respond promptly to client requests, sourcing fully compliant temporary workers.
• Advise clients on candidate availability, recruitment challenges and workforce solutions.
• Resolve service issues quickly and professionally, escalating where appropriate.
• Provide leadership and support to the Bognor team in the absence of the Senior Operations Manager.
• Ensure weekly temporary worker payroll is completed accurately and within deadlines.
• Interview, screen and register candidates in line with client and company requirements.
• Complete candidate compliance checks and induction documentation.
• Source quality candidates through job boards, referrals, social media and networking.
• Maintain accurate candidate and temporary worker records.
• Produce weekly reports, management information and client updates.
• Participate in the out-of-hours on-call rota.
• Promote Kingdom People positively through professional networking and social media platforms.

Experience

Essential Requirements

• Minimum two years' experience within a busy, high-volume temporary recruitment environment operating 24/7.
• Previous team leadership experience desirable, or a strong consultant ready to step into a leadership role.
• Proven experience managing client accounts and delivering recruitment solutions.

Qualifications

• GCSE Grade C/4 or above (or equivalent) in English and Mathematics.
• A-Level qualifications or equivalent are advantageous.

Licence

• Full UK Driving Licence (essential).

Skills & Attributes

We are looking for a confident and professional individual who can demonstrate:

• Excellent communication and relationship-building skills.
• Strong leadership and people management ability.
• A proactive and solutions-focused approach.
• The ability to work under pressure and prioritise effectively.
• Excellent organisational and multitasking skills.
• Strong attention to detail and commitment to compliance.
• Good IT skills, including Microsoft Office applications.
• Social media awareness and confidence using recruitment platforms.
• The ability to work independently and as part of a team.
• Professional presentation and a positive attitude.

Our Values

The Successful Candidate Will

• Demonstrate Kingdom's CARE values in everything they do.
• Lead with accountability, consistency and professionalism.
• Maintain high standards of governance, compliance and integrity.
• Follow company policies, procedures and best practice guidelines.
• Support colleagues and contribute positively to the success of the wider Kingdom Group.

What We Offer

• Competitive salary of £38,000 per annum
• Car Allowance
• Quarterly Bonus Scheme
• Career progression opportunities within a growing national business
• Supportive and collaborative team environment
• Ongoing training and professional development
• Opportunity to work with major national clients and key stakeholders

If you're an experienced recruitment professional with strong client management skills and a passion for delivering exceptional service, we'd love to hear from you.