Onsite Coordinator

Kingdom Services Group; Bognor Regis; On-site; GBP 26,000 - 32,000; Full time

Job summary

Kingdom People in Bognor Regis is seeking an proactive Onsite Coordinator to manage day-to-day staffing across client sites and our Bognor office. You will link Kingdom People, clients, and temporary workers and ensure staffing requirements and service standards are met.

This role requires flexibility across operating hours, regular weekend work, and participation in the out-of-hours on-call rota. You will coordinate rotas, monitor attendance, support inductions, maintain compliance, and deliver

Qualifications

• Experience in onsite recruitment or workforce coordination.

Responsibilities

• Coordinate daily and weekly staffing requirements across client sites and the Bognor Regis office.
• Act as the day-to-day contact between Kingdom People, the client, and temporary workers.
• Monitor attendance, punctuality, performance and conduct; resolve worker queries.
• Support recruitment, screening, and onboarding activities for new starters.
• Ensure compliance documentation is complete; validate timesheets and payroll data.
• Contribute to weekend and out-of-hours coverage and rota management.

Skills

Workforce coordination

Customer service

Communication skills

Multi-priority management

MS Office

Tools

Recruitment systems

Time & attendance systems

Payroll systems

Job description

Onsite Coordinator

Location: Bognor Regis Office & Client Sites, PO21 1SP

Salary: £29,120 per year

Hours: 40 hours per week

Working Pattern: Flexible Monday to Saturday

Driving Licence: Full UK Manual Driving Licence Required

About the Role

Kingdom People are seeking a dedicated and proactive Onsite Coordinator to support our growing operation in Bognor Regis. This is a key position acting as the day-to-day link between Kingdom People, our clients, and our temporary workforce, ensuring staffing requirements are fulfilled and service standards are consistently delivered.

Working across client sites and the Bognor office, you will coordinate workforce activity, support client operations, manage attendance and fulfilment, deliver inductions, maintain compliance, and help drive a positive experience for both clients and workers.

This role requires flexibility across client operating hours, regular weekend working, and participation in the out-of-hours on-call rota.

Key Responsibilities

Shift Readiness & Fulfilment

• Coordinate daily and weekly staffing requirements.
• Ensure workers arrive on time and are deployed correctly.
• Respond quickly to lateness, absences, and non-starters.
• Source and arrange replacement workers when required.
• Maintain accurate rotas, bookings, and contingency plans.

Client & Operational Support

• Act as the day-to-day contact between Kingdom People and the client.
• Work closely with supervisors and line leaders to ensure smooth shift operations.
• Attend operational meetings and provide workforce updates.
• Escalate service risks and operational concerns where necessary.

Worker Attendance, Welfare & Conduct

• Support temporary workers throughout their assignments.
• Monitor attendance, punctuality, performance, and conduct.
• Resolve worker queries and promote engagement and retention.
• Investigate and elevate issues in line with company procedures.

Recruitment, Onboarding & Inductions

• Support recruitment, screening, selection, and interviewing activities.
• Maintain a pool of suitable workers for planned and short-notice requirements.
• Coordinate onboarding and pre-employment checks.
• Deliver or support inductions for new starters.

Compliance, Payroll & Reporting

• Ensure all compliance documentation is complete and audit ready.
• Maintain accurate worker records in line with GDPR requirements.
• Validate timesheets, payroll information, and attendance records.
• Produce accurate reports relating to fulfilment, attendance, retention, and service performance.
• Promote health and safety standards across all locations.

Weekend & Out-of-Hours Coverage

• Work flexibly across early starts, late finishes, and weekends.
• Participate in the out-of-hours on-call rota.
• Respond promptly to urgent client and worker issues.

Essential Requirements

• Previous experience in onsite recruitment, workforce coordination, operations, customer service, or another fast-paced people-focused role.
• Full UK manual driving licence and access to reliable transport.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-moving environment.
• Good written and spoken English and numeracy skills.
• Confident using Microsoft Office, recruitment systems, time and attendance systems, and payroll records.
• Ability to complete all required pre-employment s