Senior Claims Team Leader - Loss Adjusting

Adjusting Appointments Limited; Essex; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

Pension

Life assurance

Health insurance

25 days holiday + bank holidays

Job summary

Adjusting Appointments Limited is recruiting an experienced Claims Handler/Supervisor to lead a specialist team within a global loss adjusting and risk management environment. The role focuses on oversighting complex claims, performance management, and ensuring high standards of customer service.

Based in a Monday–Friday office setting in Essex, you’ll conduct 1:1s, drive training, manage holidays, and support SLA-driven outcomes while maintaining strong communication with stakeholders and

Qualifications

• Experience as a Team Leader or Supervisor in insurance.
• Strong management skills and leadership experience.
• Solid insurance claims background with knowledge of processes.

Responsibilities

• Provide management support to a team of claims handlers.
• Lead and manage the team to deliver exceptional customer service within SLA's.
• Oversee the lifecycle of the team’s claims handling and monitor workload.

Skills

Team leadership

Management

Insurance claims

Communication

Decision making

Resilience under pressure

Word

Excel

Education

Industry qualifications

Tools

Word

Excel

Job description

Adjusting Appointments Limited is recruiting an experienced Claims Handler/Supervisor to lead a specialist team within a global loss adjusting and risk management environment. The role focuses on oversighting complex claims, performance management, and ensuring high standards of customer service.

Based in a Monday–Friday office setting in Essex, you’ll conduct 1:1s, drive training, manage holidays, and support SLA-driven outcomes while maintaining strong communication with stakeholders and