Senior Claims Specialist Natural Resources & Construction

Claims Recruitment Services Ltd.; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Claims Recruitment Services Ltd. in London seeks a Senior Claims Specialist for Construction and Natural Resources.

You will manage a portfolio of Inherent Defects Construction claims and serve as the main claims contact for brokers and clients. You will handle claims from FNOL to closure, collaborating with underwriting, operations and global teams, and will act as a technical referral point while developing the team and applying data-driven insights.

Qualifications

• Specialised understanding of Construction claims.
• Experience handling Inherent Defect claims is advantageous.
• Understanding of Natural Resources claims is advantageous but not essential.
• Detailed understanding of the insurance markets and competitor landscape.
• Solid understanding of coverage principles, products, wordings, terms, and conditions.
• Knowledge of reserving, legal framework, processes, guidelines, and litigation management.
• Strong relationship building with brokers at peer group level.
• Ability to absorb information from various sources, analyse data, and draw conclusions.
• Ability to integrate AI-driven insights into work to optimise outcomes.

Responsibilities

• Creating and maintaining peer level relationships with brokers.
• Managing a portfolio of clients, as well as being the main entry point for all their claims.
• Handling from FNOL to conclusion claims of varying degrees of complexity and value, incl. reporting and referrals.
• Training and developing the team and acting as a technical referral point for other ClaimsHandlers.
• Collaborating with Underwriting, Operations and Global teams.
• Participating in IT/digital projects to share technical insights as a Subject MatterExpert.

Skills

Construction claims

Inherent Defects

Natural Resources claims

Coverage principles

Reserving and litigation management

Broker relationships

Data analysis

AI-driven insights

CII qualifications advantageous

Job description

Senior Claims Specialist Natural Resources & Construction

London, United Kingdom | Posted on 21/10/2026

We are recruiting for a Senior Claims Specialist, Construction & Natural Resources on behalf of aleading London Market insurer.

The Senior Claims Specialist will manage Construction and Natural Resources claims, with a primary focus on the Inherent Defects Construction book of business, ensuring claims are handled efficiently and effectively.

Key Responsibilities

• Creating and maintaining peer level relationships with brokers.
• Managing a portfolio of clients, as well as being the main entry point for all their claims.
• Handling from FNOL to conclusion claims of varying degrees of complexity and value,incl. reporting and referrals.
• Training and developing the team and acting as a technical referral point for other ClaimsHandlers.
• Collaborating with Underwriting, Operations and Global teams.
• Participating in IT/digital projects to share technical insights as a Subject MatterExpert.

Key Requirements

• Specialisedunderstanding of Construction claims.
• Experiencehandling Inherent Defect claims is advantageous.
• Anunderstanding of Natural Resources claims is advantageous but not essential.
• Detailedunderstanding of the insurance markets and competitor landscape.
• Asolid understanding of coverage principles, products, wordings, terms, andconditions.
• Understandingof relevant reserving, legal framework, processes, guidelines, and litigationmanagement.
• Wellrecognised relationship building with brokers at peer group level.
• Abilityto effectively absorb information from various sources, then analyse, study,and examine data in detail, and draw appropriate conclusions.
• Ability to integrate AI-driven insights into work to optimiseoutcomes and support broader organisational goals.
• CIIqualifications are advantageous.

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