Senior Claims Lead - Construction & Natural Resources

Claims Recruitment Services Ltd.; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Claims Recruitment Services Ltd. in London seeks a Senior Claims Specialist for Construction and Natural Resources.

You will manage a portfolio of Inherent Defects Construction claims and serve as the main claims contact for brokers and clients. You will handle claims from FNOL to closure, collaborating with underwriting, operations and global teams, and will act as a technical referral point while developing the team and applying data-driven insights.

Qualifications

• Specialised understanding of Construction claims.
• Experience handling Inherent Defect claims is advantageous.
• Understanding of Natural Resources claims is advantageous but not essential.
• Detailed understanding of the insurance markets and competitor landscape.
• Solid understanding of coverage principles, products, wordings, terms, and conditions.
• Knowledge of reserving, legal framework, processes, guidelines, and litigation management.
• Strong relationship building with brokers at peer group level.
• Ability to absorb information from various sources, analyse data, and draw conclusions.
• Ability to integrate AI-driven insights into work to optimise outcomes.

Responsibilities

• Creating and maintaining peer level relationships with brokers.
• Managing a portfolio of clients, as well as being the main entry point for all their claims.
• Handling from FNOL to conclusion claims of varying degrees of complexity and value, incl. reporting and referrals.
• Training and developing the team and acting as a technical referral point for other ClaimsHandlers.
• Collaborating with Underwriting, Operations and Global teams.
• Participating in IT/digital projects to share technical insights as a Subject MatterExpert.

Skills

Construction claims

Inherent Defects

Natural Resources claims

Coverage principles

Reserving and litigation management

Broker relationships

Data analysis

AI-driven insights

CII qualifications advantageous

Job description

Claims Recruitment Services Ltd. in London seeks a Senior Claims Specialist for Construction and Natural Resources.

You will manage a portfolio of Inherent Defects Construction claims and serve as the main claims contact for brokers and clients. You will handle claims from FNOL to closure, collaborating with underwriting, operations and global teams, and will act as a technical referral point while developing the team and applying data-driven insights.