Senior Claims Adjuster

Claims Recruitment Services; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Claims Recruitment Services is recruiting for a Senior Claims Adjuster - Casualty in London. The role requires extensive knowledge of technical claims handling within a regulated environment and strong experience in delegated and third-party claims management.

You will evaluate estimates, investigate complex claims, manage client/broker billing, and pursue recovery opportunities. Excellent communication and regulatory awareness are essential for success in this fast-paced London market

Qualifications

• Extensive knowledge of technical claims handling in a regulated environment.
• Strong understanding of delegated and third-party claims management from technical, commercial, and operational perspectives.
• Excellent interpersonal and communication skills, with the ability to build constructive relationships across teams and stakeholders.
• Proficiency in MS Office applications (Word, Excel, PowerPoint) and the ability to produce detailed reports and management information.
• Strong problem-solving, investigative, and negotiation skills, with a customer-oriented approach.
• Proven track record in managing complex and disputed claims matters, providing expert guidance and opinion.
• Recognised qualifications and/or practical knowledge of the insurance regulatory framework.

Responsibilities

• Evaluating and processing claims estimates and paid claims values accurately and in a timely manner.
• Investigating and resolving complex claims of a specialist nature, providing excellent service with minimal leakage.
• Managing estimates and billings calculated by clients and brokers, resolving discrepancies promptly.
• Identifying and addressing coverage issues to ensure company liability aligns with contractual commitments.
• Pursuing subrogation, contribution, and other recovery opportunities.
• Producing regular statistical and analytical claims information for effective monitoring and decision-making.
• Acting as a referral point for other team members, providing guidance and support on specific tasks or complex claims.

Job description

London, United Kingdom | Posted on 13/07/2026

We are recruiting for a Senior Claims Adjuster -Casualty, on behalf of an extremely well-regarded London MarketInsurer.

Key Responsibilities

• Evaluatingand processing claims estimates and paid claims values accurately and in atimely manner.
  
• Investigatingand resolving complex claims of a specialist nature, providing excellentservice with minimal leakage.
  
• Managingestimates and billings calculated by clients and brokers, resolvingdiscrepancies promptly.
  
• Identifyingand addressing coverage issues to ensure company liability aligns withcontractual commitments.
  
• Pursuingsubrogation, contribution, and other recovery opportunities.
  
• Producingregular statistical and analytical claims information for effectivemonitoring and decision-making.
  
• Actingas a referral point for other team members, providing guidance and supporton specific tasks or complex claims.
  

Key Requirements

• Extensive knowledge of technical claimshandling in a group claims function within a regulatedenvironment.
  
• Strongunderstanding of delegated and third-party claims management fromtechnical, commercial, and operational perspectives.
  
• Excellentinterpersonal and communication skills, with the ability to buildconstructive relationships across teams and stakeholders.
  
• Proficiencyin MS Office applications (Word, Excel, PowerPoint) and the ability toproduce detailed reports and management information.
  
• Strongproblem-solving, investigative, and negotiation skills, with acustomer-oriented approach.
  
• Proventrack record in managing complex and disputed claims matters, providingexpert guidance and opinion.
  
• Recognisedqualifications and/or practical knowledge of the insurance regulatoryframework.