Senior Claims Handler

Markel; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Leeds is seeking a Senior Claims Handler to join their Complex Claims Care Team. The role involves managing diverse types of claims, particularly in Professional Indemnity and Management Liability. Candidates should possess a strong legal or claims background, effective communication skills, and a good grasp of Microsoft Office tools. The position allows for hybrid working with a competitive salary and an attractive benefits package that includes 25 days holiday, private medical cover, and numerous professional development opportunities.

Benefits

Generous annual bonus

25 days paid holiday plus Bank Holidays

Fantastic company pension scheme

Private medical and dental cover

Income protection

Qualifications

• Detail knowledge of policy wordings for various claims.
• Ability to manage and prioritize workload effectively.
• Real interest in the care sector.

Responsibilities

• Manage claims covering Professional Indemnity and other liability claims.
• Maintain strong communications with brokers.
• Contribute to team projects and manage deadlines.

Skills

Strong legal or claims background

Good Microsoft Office skills

Excellent written and oral communication skills

Claims experience in care insurance

Education

Legal qualifications (solicitor, paralegal) or claims practitioner experience

Studying towards or desire for CII qualifications

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Do you have a Claims or Legal background and are looking to develop your career working for a people powered, forward thinking insurance business?

Come and join our Complex Claims Care Team here at Markel as a Senior Claims Handler.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

It’s an exciting time to join Markel as our business grows, and we have a great new role for a Senior Claims Handler to join our care team in Leeds. We can offer hybrid working, 4 days in the office / 1 day working from home and offer a great starting salary plus generous annual bonus along with a great benefits package.

The claims department aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to our brokers and clients. We strive to be pro‑active and flexible in management of claims while maintaining our integrity. The claims team works with the underwriting team in order to facilitate close communication and exchange of ideas and is an integral part of the product and customer service delivered to our clients.

What you’ll be doing:

• Able to take responsibility and accountability for your workload of claims covering varied classes of business but with a focus on Professional Indemnity, Employers Liability, Public Liability and Management Liability claims
• Be able to prioritise work, have good time management skills and be able to work to deadlines to see claims through to final settlement in a proactive manner
• Have a detailed knowledge of policy wordings and their application for Professional Indemnity, Employers’ Liability, Public Liability and Management Liability claims across all classes of business in addition to a working knowledge of all UK Retail wordings
• Ensure good and regular lines of communication exist with key brokers and ensure that relationships are maintained
• Contribute to team projects as required by the Care Claims Manager and the Head of Insurance Claims

Our must haves:

• Have a strong legal or claims background
• Have either legal qualifications (solicitor, paralegal) or will be a claims practitioner with relevant experience including studying towards or having a real desire to study towards CII qualifications
• Good Microsoft Office skills, including Word, Excel, Access and Outlook and the ability to become fully competent using our in‑house systems
• Have excellent written and oral communication skillsCare insurance claims experience would be nice or a real interest in the care sector

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you:

• A great starting salary plus generous annual bonus & strong benefits package
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.