Senior Claims Examiner: Cyber, Tech & PI Expert

CNA Hardy

Greater London

Hybrid

GBP 70,000 - 90,000

Full time

6 days ago
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Job summary

The Senior Claims Examiner role at CNA Hardy in London is focused on managing a portfolio of complex professional indemnity, cyber and technology claims from initial assessment through to resolution. You will interpret policy wordings, make coverage decisions, set reserves and work with brokers, insureds and legal partners to secure timely, commercially sound settlements.

Hybrid working options are available.

Qualifications

  • Proven experience handling complex professional indemnity, cyber, tech or related commercial claims.
  • Strong coverage analysis, reserving and quantum assessment skills.
  • Confident working within delegated authority and structured processes.
  • Clear communication and accurate reporting to brokers, insureds, and experts.
  • Good knowledge of current legislation, regulation and market developments.

Responsibilities

  • Manage a varied portfolio of complex professional indemnity, cyber and technology claims within agreed authority levels.
  • Interpret policy wordings, investigate claims thoroughly and assess liability, quantum and exposure.
  • Deliver timely, commercially sound settlements and defence strategies with brokers, insureds, experts and legal partners.
  • Set accurate reserves and provide clear analysis and reporting to management.
  • Support less experienced colleagues and contribute to projects and presentations.

Skills

Complex claims experience
Technical judgement
Negotiation skills
Commercial awareness
Professional collaboration

Job description

The Senior Claims Examiner role at CNA Hardy in London is focused on managing a portfolio of complex professional indemnity, cyber and technology claims from initial assessment through to resolution. You will interpret policy wordings, make coverage decisions, set reserves and work with brokers, insureds and legal partners to secure timely, commercially sound settlements.

Hybrid working options are available.

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