Claims Examiner: PI & Tech Claims (Hybrid, Growth)

CNA Hardy; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible hybrid working

Job summary

CNA Hardy is seeking a Claims Examiner in London to manage professional indemnity and technology claims from initial coverage review to timely, cost-conscious resolution.

You will assess coverage, manage claims, gather evidence, and collaborate on settlement strategies, while maintaining accurate records and meeting regulatory requirements. This role combines analytical rigor with strong stakeholder communication.

Qualifications

• Claims knowledge and insurance principles, PI or tech risks preferred.
• Strong analytical and problem-solving abilities.
• Effective negotiation skills for settlement strategies.
• Clear communication with brokers, insureds and advisers.
• Attention to detail and Microsoft Office proficiency; ECF/CLASS helpful.

Responsibilities

• Interpret policy wording to determine cover and resolve issues.
• Set activities and reserves, approve payments within authority.
• Gather evidence and assess claims with insureds, claimants and experts.
• Collaborate on settlement or defence strategies with legal counsel and brokers.
• Maintain claim records and report developments in compliance.

Skills

Claims handling

Analytical thinking

Negotiation

Communication

MS Office

Tools

ECF

CLASS

Job description

CNA Hardy is seeking a Claims Examiner in London to manage professional indemnity and technology claims from initial coverage review to timely, cost-conscious resolution.

You will assess coverage, manage claims, gather evidence, and collaborate on settlement strategies, while maintaining accurate records and meeting regulatory requirements. This role combines analytical rigor with strong stakeholder communication.