Senior Claims Examiner: Complex PI, Cyber & Tech (Hybrid)

00601 CNA Services (UK) Limited; City Of London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid working

Competitive compensation package

Learning and development opportunities

Job summary

CNA Hardy is recruiting a Senior Claims Examiner to manage a portfolio of complex professional indemnity, cyber, and technology claims from investigation to resolution. The role requires strong technical judgement, sound negotiation, and commercial awareness within a collaborative team in a dynamic, hybrid working environment.

The successful candidate will interpret intricate policy wordings, set reserves, and provide management with clear analysis while mentoring junior colleagues and

Qualifications

• Experience handling complex professional indemnity, cyber or related commercial claims.
• Strong coverage analysis, reserving and quantum assessment skills.

Responsibilities

• Manage a portfolio of complex professional indemnity, cyber and technology claims.
• Interpret policy wordings, investigate claims and assess liability, quantum and exposure.
• Develop settlement and defence strategies with brokers, insureds, experts and legal partners.
• Set reserves and report on trends and management reporting.
• Support less experienced colleagues and ensure high-quality claim data.

Skills

Complex claims experience

Technical judgement

Negotiation skills

Commercial awareness

Professional collaboration

Job description

CNA Hardy is recruiting a Senior Claims Examiner to manage a portfolio of complex professional indemnity, cyber, and technology claims from investigation to resolution. The role requires strong technical judgement, sound negotiation, and commercial awareness within a collaborative team in a dynamic, hybrid working environment.

The successful candidate will interpret intricate policy wordings, set reserves, and provide management with clear analysis while mentoring junior colleagues and