PI & Tech Claims Examiner (Hybrid)

00601 CNA Services (UK) Limited; City Of London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Flexible hybrid working

Competitive benefits

Job summary

CNA Hardy is recruiting a Claims Examiner in London to manage professional indemnity and technology claims from initial coverage review to resolution. You will interpret policy wording, assess cover, and drive timely, cost-effective outcomes while coordinating with insureds, claimants, and legal partners.

The role offers flexible hybrid working and a competitive benefits package, with opportunities for growth within a leading specialist insurer.

Qualifications

• Practical knowledge of claims handling in professional indemnity or tech risks.
• Strong analytical and problem-solving skills for decisive actions within authority.
• Clear negotiation and settlement strategy skills.

Responsibilities

• Interpret policy wording to determine cover and resolve complex issues.
• Set activity plans and reserves; authorise payments within authority.
• Gather evidence and evaluate claims with insureds, claimants, and experts.
• Work with legal counsel and brokers to agree settlements or defenses.
• Maintain accurate records and report developments to compliance.

Skills

Claims handling

Analytical thinking

Negotiation

Relationship building

Attention to detail

Tools

Microsoft Office

ECF

CLASS

Job description

CNA Hardy is recruiting a Claims Examiner in London to manage professional indemnity and technology claims from initial coverage review to resolution. You will interpret policy wording, assess cover, and drive timely, cost-effective outcomes while coordinating with insureds, claimants, and legal partners.

The role offers flexible hybrid working and a competitive benefits package, with opportunities for growth within a leading specialist insurer.