Senior Claims

Avencia Consulting; England; Presencial; GBP 35.000 - 55.000; Jornada completa

Descripción de la vacante

Avencia Consulting is seeking a Senior Claims Handler for the Liability and Construction team. You’ll manage a diverse portfolio of technical liability claims, owning your caseload from notification to settlement and developing proactive strategies for effective outcomes.

This role offers exposure to Professional Indemnity, Cyber, Employers' Liability, Public Liability and Management Liability with ongoing support and clear pathways for career progression.

Formación

• Experience handling insurance claims or a relevant legal background.
• Strong understanding of liability claims and policy wordings.
• Excellent written and verbal communication skills.
• Proactive approach and ability to own claims through to resolution.
• Good MS Office skills and ability to learn in-house systems.

Responsabilidades

• Manage a varied caseload of claims from initial notification through final settlement.
• Handle claims across Professional Indemnity, Cyber, Employers' Liability, Public Liability and Management Liability.
• Review policy wordings and assess their application to individual claims.
• Develop proactive claims strategies and work towards effective resolutions.
• Maintain accurate records, manage priorities and meet deadlines; communicate with brokers and underwriters.

Conocimientos

Claims handling

Time management

Communication skills

Microsoft Office

Educación

Legal background

CII qualifications

Herramientas

MS Word / Excel / Outlook

Descripción del empleo

Senior Claims Handler - Liability and Construction team

We are recruiting for an exciting opportunity to join a collaborative, supportive and hardworking claims team, where you'll manage a varied portfolio of technical liability claims and have real scope to develop your career.

Working across a range of commercial insurance lines, you'll handle claims with a particular focus on Professional Indemnity, Cyber, Employers' Liability, Public Liability and Management Liability. You'll take ownership of your caseload, applying your technical knowledge and developing proactive strategies to achieve effective outcomes.

If you're currently working in insurance claims or have a relevant legal background, this role offers:

• More ownership and accountability over your cases
• Exposure to a broad range of commercial liability claims
• The opportunity to develop your technical expertise and claims-handling skills
• Ongoing technical support and professional development
• Genuine scope for career progression

What You’ll Be Doing:

You'll take responsibility for managing a varied caseload of claims across multiple classes of business, ensuring matters are progressed proactively from initial notification through to final settlement.

Your work will include:

• Handling claims across Professional Indemnity, Cyber, Employers' Liability, Public Liability and Management Liability
• Reviewing policy wordings and assessing their application to individual claims
• Developing proactive claims strategies and working towards effective resolutions
• Managing competing priorities, maintaining accurate records and meeting deadlines
• Building and maintaining strong relationships with brokers through clear, regular communication
• Working collaboratively with underwriting colleagues to support effective claims management and client service
• Contributing to team projects and wider departmental initiatives

About the Team:

• A collaborative and supportive claims team with a strong focus on service delivery
• Close working relationships with underwriting colleagues
• A proactive approach to claims management, encouraging flexibility and creative problem-solving
• Ongoing opportunities to develop technical knowledge and broaden your experience
• Support for professional development and career progression

You'll join a team that values communication, collaboration and taking ownership. With exposure to a range of commercial claims and the opportunity to work closely with brokers and underwriters, this is an excellent environment in which to strengthen your technical expertise and develop your career.

What We’re Looking For

Essential:

• Experience handling insurance claims or a relevant legal background
• A strong understanding of liability claims and insurance policy wordings
• Strong organisational and time-management skills, with the ability to prioritise a varied workload and meet deadlines
• Excellent written and verbal communication skills
• A proactive approach, with the ability to take ownership of claims and progress them through to resolution
• Good Microsoft Office skills, including Word, Excel, Access and Outlook, alongside the ability to learn in-house systems

Desirable:

• Experience handling Professional Indemnity, Cyber, Employers' Liability, Public Liability or Management Liability claims
• Knowledge of UK Retail policy wordings
• Legal qualifications or relevant claims-handling experience
• Currently studying towards CII qualifications, or a genuine willingness to work towards them

This is an excellent opportunity for an experienced claims handler or legal professional looking to develop their technical expertise within a varied commercial claims environment, with ongoing support, professional development and genuine opportunities for progression.