Senior Children's Support Worker (LE10)

HAND Enterprise Solutions LTD.; Leicester; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Competitive salary package

Sleep-in payments where applicable

Ongoing professional development

Job summary

HAND Enterprise Solutions LTD. is seeking a Senior Residential Support Worker to lead shifts and provide therapeutic, child-centred care for children and young people in a residential setting near LE10.

You will mentor staff, maintain high standards of care, and collaborate with social workers, education teams and families to promote safety and wellbeing. A shift-based pattern includes days, nights, weekends and bank holidays.

Qualifications

• NVQ Level 3 in Children & Young People’s Workforce, Residential Childcare or equivalent.
• Experience with children and young people displaying challenging behaviours.
• Experience leading shifts within a residential childcare setting.
• Experience supervising and supporting care staff.
• Excellent communication and relationship-building skills.
• Ability to remain calm, resilient and professional in challenging situations.

Responsibilities

• Lead shifts and provide day-to-day guidance to residential care staff.
• Support children with daily routines, education, activities, appointments and life skills.
• Promote positive behaviour and set boundaries and support strategies.
• Safeguard and protect children and young people.
• Develop and review care plans, risk assessments and behaviour support plans.
• Build relationships with social workers, education teams, therapists, families and professionals.
• Complete documentation and records in line with regulatory requirements.
• Supervise and mentor junior team members.

Skills

Leading shifts

Staff mentoring

Communication skills

Relationship building

Resilience and professionalism

Education

NVQ Level 3 in Children & Young People’s Workforce or Residential Childcare

Level 4 or Level 5 in Health & Social Care (desirable)

Job description

Senior Residential Support Worker

Location: LE10

Competitive Salary + Sleep-In Payments (where applicable)

Full-Time | Shift Based Including Days, Nights, Weekends & Bank Holidays

Are you passionate about making a real difference in the lives of children and young people?

About The Role

As a Senior Residential Support Worker, you will play a key role in providing therapeutic, child-centred care to children and young people within a residential setting. You will lead shifts, support and mentor staff, ensure high standards of care, and help create a safe, nurturing, and homely environment where young people can thrive.

Key Responsibilities

• Lead shifts and provide day-to-day guidance and support to residential care staff.
• Support children and young people with daily routines, education, activities, appointments, and life skills development.
• Promote positive behaviour and implement appropriate boundaries and support strategies.
• Safeguard and protect children and young people, ensuring their welfare remains the highest priority.
• Develop, implement, and review care plans, risk assessments, and behaviour support plans.
• Build effective relationships with social workers, education teams, therapists, families, and other professionals.
• Complete high-quality documentation, reports, and records in line with regulatory requirements.
• Supervise, mentor, and support the development of junior team members.
• Assist in maintaining a safe, clean, and nurturing home environment.
• Support the Registered Manager and Deputy Manager as required, including covering management duties in their absence.

What We're Looking For Essential

• NVQ Level 3 in Children and Young People's Workforce, Residential Childcare, or equivalent.
• Experience working with children and young people who display challenging behaviours.
• Previous experience leading shifts within a residential childcare setting.
• Experience supervising and supporting care staff.
• Excellent communication and relationship-building skills.
• Ability to remain calm, resilient, and professional in challenging situations.

Desirable

• Level 4 or Level 5 qualification in Health & Social Care.
• Experience supporting children with Autism, mental health needs, or emotional and behavioural difficulties.
• Knowledge of childcare legislation and children's home regulations.
• Full UK Driving Licence.

What We Offer

• Competitive salary package.
• Ongoing professional development and training opportunities.
• Supportive management and leadership team.
• Career progression opportunities.
• The opportunity to have a genuine impact on the lives of vulnerable children and young people.