Senior Children's Support Worker (NN5)

HAND Enterprise Solutions LTD.; Northampton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Sleep-in payments where applicable

Career development opportunities

Ongoing training

Job summary

HAND Enterprise Solutions LTD. is seeking a passionate Senior Residential Support Worker to join our children's home team in the Northampton area.

You will lead shifts, mentor staff, and ensure high standards of care in a safe, nurturing environment for vulnerable children and young people. You will work a full-time, shift-based pattern including days, nights, weekends and bank holidays, with sleep-in payments where applicable, and access to ongoing professional development and career

Qualifications

• NVQ Level 3 in Children and Young People’s Workforce, Residential Childcare, or equivalent.
• Experience working with children and young people who display challenging behaviours.
• Previous experience leading shifts within a residential childcare setting.
• Experience supervising and supporting care staff.
• Excellent communication and relationship-building skills.
• Ability to remain calm, resilient, and professional in challenging situations.

Responsibilities

• Lead shifts and provide day-to-day guidance to residential care staff.
• Support children and young people with daily routines, education, activities, and life skills development.
• Promote positive behaviour and implement appropriate boundaries and support strategies.
• Safeguard and protect children and young people, ensuring welfare remains a priority.
• Develop, implement, and review care plans, risk assessments, and behaviour support plans.
• Build effective relationships with social workers, education teams, therapists, families and professionals.
• Complete high-quality documentation and records in line with regulatory requirements.
• Supervise, mentor and support development of junior team members.
• Assist in maintaining a safe, clean and nurturing home environment.
• Support the Registered Manager and Deputy Manager, including covering duties.

Skills

Communication skills

Behaviour management

Leadership experience

Staff supervision

Resilience

Education

NVQ Level 3 in Children & Young People’s Workforce

Job description

Senior Residential Support Worker

Location: NN5

Competitive Salary + Sleep-In Payments (where applicable)

Full-Time | Shift Based Including Days, Nights, Weekends & Bank Holidays

Are you passionate about making a real difference in the lives of children and young people?

We are looking for an experienced and dedicated Senior Residential Support Worker to join our residential children's home team. This is an exciting opportunity for someone who is committed to providing outstanding care, promoting positive outcomes, and supporting young people to achieve their full potential.

About The Role

As a Senior Residential Support Worker, you will play a key role in providing therapeutic, child-centred care to children and young people within a residential setting. You will lead shifts, support and mentor staff, ensure high standards of care, and help create a safe, nurturing, and homely environment where young people can thrive.

Key Responsibilities

• Lead shifts and provide day-to-day guidance and support to residential care staff.
• Support children and young people with daily routines, education, activities, appointments, and life skills development.
• Promote positive behaviour and implement appropriate boundaries and support strategies.
• Safeguard and protect children and young people, ensuring their welfare remains the highest priority.
• Develop, implement, and review care plans, risk assessments, and behaviour support plans.
• Build effective relationships with social workers, education teams, therapists, families, and other professionals.
• Complete high-quality documentation, reports, and records in line with regulatory requirements.
• Supervise, mentor, and support the development of junior team members.
• Assist in maintaining a safe, clean, and nurturing home environment.
• Support the Registered Manager and Deputy Manager as required, including covering management duties in their absence.

What We're Looking For Essential

• NVQ Level 3 in Children and Young People's Workforce, Residential Childcare, or equivalent.
• Experience working with children and young people who display challenging behaviours.
• Previous experience leading shifts within a residential childcare setting.
• Experience supervising and supporting care staff.
• Excellent communication and relationship-building skills.
• Ability to remain calm, resilient, and professional in challenging situations.

Desirable

• Level 4 or Level 5 qualification in Health & Social Care.
• Experience supporting children with Autism, mental health needs, or emotional and behavioural difficulties.
• Knowledge of childcare legislation and children's home regulations.
• Full UK Driving Licence.

What We Offer

• Competitive salary package.
• Ongoing professional development and training opportunities.
• Supportive management and leadership team.
• Career progression opportunities.
• The opportunity to have a genuine impact on the lives of vulnerable children and young people.