Senior Care Trainer & Mentor — Elevate Home Care

Compassion First Home Care Ltd; Stratford-upon-Avon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

On-call pay

20 days' annual leave + public hols

Blue Light Card

Fully funded qualifications

Training facility on site

Free parking

Employee discounts

Career progression

Supportive working environment

Job summary

Compassion First Home Care is seeking a Care & Training Practitioner to maintain and develop high standards of care through training, mentoring and quality assurance. Based in Stratford-upon-Avon, you will deliver induction, coach staff and assess competency while supporting recruitment and operational activities.

This 40-hour week role combines hands-on care with staff development, requires Level 3 Diploma in Adult Care and a full UK driving licence.

Qualifications

• Significant practical experience in domiciliary care or adult social care.
• Level 3 Diploma/NVQ in Adult Care or equivalent qualification.
• Experience supporting, mentoring or training care staff.
• Good understanding of CQC regulations, safeguarding and person-centred care.
• Excellent communication, organisation and interpersonal skills.
• Confidence delivering group training and individual coaching.
• Ability to work independently and as part of a management team.
• Full UK driving licence and access to a vehicle with appropriate business insurance.
• Right to work in the United Kingdom.

Responsibilities

• Deliver our structured induction programme to new Care Assistants, introducing our values, expectations, policies and standards of care.
• Plan, organise and deliver practical training sessions, refresher courses and workshops.
• Ensure training reflects current legislation, CQC requirements and recognised best practice.
• Identify individual and team training needs and support ongoing professional development.
• Support new Care Assistants during shadowing shifts and their transition into independent working.
• Complete practical competency assessments before carers undertake duties independently.
• Provide one-to-one coaching, constructive feedback and ongoing mentoring.
• Identify areas requiring improvement and develop appropriate support plans.
• Conduct staff supervisions, observational assessments and quality spot checks.
• Monitor care practices to ensure compliance with company policies and regulatory requirements.
• Promote safe working practices, dignity, respect, independence and person-centred care.
• Support the management team in identifying improvements and maintaining high standards.
• Participate in recruitment activities, including values-based interviews and candidate assessments.
• Maintain accurate training, competency and supervision records.
• Participate in the shared out-of-hours on-call rota.
• Maintain your practical care skills through regular care delivery in customers' homes.
• Lead by example, demonstrating excellent care practices and professional standards.
• Support Care Assistants with complex situations and provide practical guidance where required.

Skills

Mentoring

Group training

Coaching

Communication

Organisational skills

Interpersonal skills

Driving licence

Right to work in UK

Independent working

Management teamwork

Education

Level 3 Diploma/NVQ in Adult Care or equivalent

Job description

Compassion First Home Care is seeking a Care & Training Practitioner to maintain and develop high standards of care through training, mentoring and quality assurance. Based in Stratford-upon-Avon, you will deliver induction, coach staff and assess competency while supporting recruitment and operational activities.

This 40-hour week role combines hands-on care with staff development, requires Level 3 Diploma in Adult Care and a full UK driving licence.