Care and Training Practitioner – Home Care Regulated

Compassion First Home Care Ltd; Stratford-upon-Avon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

On-call pay

20 days' annual leave + public hols

Blue Light Card

Fully funded qualifications

Training facility on site

Free parking

Employee discounts

Career progression

Supportive working environment

Job summary

Compassion First Home Care is seeking a Care & Training Practitioner to maintain and develop high standards of care through training, mentoring and quality assurance. Based in Stratford-upon-Avon, you will deliver induction, coach staff and assess competency while supporting recruitment and operational activities.

This 40-hour week role combines hands-on care with staff development, requires Level 3 Diploma in Adult Care and a full UK driving licence.

Qualifications

• Significant practical experience in domiciliary care or adult social care.
• Level 3 Diploma/NVQ in Adult Care or equivalent qualification.
• Experience supporting, mentoring or training care staff.
• Good understanding of CQC regulations, safeguarding and person-centred care.
• Excellent communication, organisation and interpersonal skills.
• Confidence delivering group training and individual coaching.
• Ability to work independently and as part of a management team.
• Full UK driving licence and access to a vehicle with appropriate business insurance.
• Right to work in the United Kingdom.

Responsibilities

• Deliver our structured induction programme to new Care Assistants, introducing our values, expectations, policies and standards of care.
• Plan, organise and deliver practical training sessions, refresher courses and workshops.
• Ensure training reflects current legislation, CQC requirements and recognised best practice.
• Identify individual and team training needs and support ongoing professional development.
• Support new Care Assistants during shadowing shifts and their transition into independent working.
• Complete practical competency assessments before carers undertake duties independently.
• Provide one-to-one coaching, constructive feedback and ongoing mentoring.
• Identify areas requiring improvement and develop appropriate support plans.
• Conduct staff supervisions, observational assessments and quality spot checks.
• Monitor care practices to ensure compliance with company policies and regulatory requirements.
• Promote safe working practices, dignity, respect, independence and person-centred care.
• Support the management team in identifying improvements and maintaining high standards.
• Participate in recruitment activities, including values-based interviews and candidate assessments.
• Maintain accurate training, competency and supervision records.
• Participate in the shared out-of-hours on-call rota.
• Maintain your practical care skills through regular care delivery in customers' homes.
• Lead by example, demonstrating excellent care practices and professional standards.
• Support Care Assistants with complex situations and provide practical guidance where required.

Skills

Mentoring

Group training

Coaching

Communication

Organisational skills

Interpersonal skills

Driving licence

Right to work in UK

Independent working

Management teamwork

Education

Level 3 Diploma/NVQ in Adult Care or equivalent

Job description

Care and Training Practitioner – Home Care Regulated

Join Compassion First Home Care – Where Great Care Starts with Great Training

Salary: £25,500–£27,000 per year
Location: Stratford-upon-Avon, Warwickshire
Job Type: Full-time, Permanent (40 hours per week)

At Compassion First Home Care, we believe exceptional care begins with exceptional people, supported by high-quality training, strong leadership and a genuine commitment to making a difference.

Based in Stratford-upon-Avon, we are proud to be the highest-rated home care provider in Stratford-upon-Avon and Warwickshire. We are rated Good by the Care Quality Commission (CQC) across all five domains, with an Outstanding rating for Equity in Experiences and Outcomes.

Our philosophy is simple: "Local care for local people." We recruit people from our communities to support local residents to live safely, independently and comfortably in their own homes.

As part of our continued growth, we have invested in a dedicated training facility at our Stratford-upon-Avon office and developed a structured, values-led induction programme to ensure every member of our care team receives the knowledge, confidence and practical skills needed to deliver outstanding care.

We are now looking for a passionate and experienced Care & Training Practitioner to join our team.

This is an exciting opportunity for an experienced Senior Care Assistant, Field Care Supervisor or Care Trainer who enjoys developing others, sharing knowledge and maintaining high standards of care.

What We Offer

• Competitive salary of £25,500–£27,000 per year, depending on experience.

• £75 per week on-call availability payment, plus payment for on-call hours worked.

• 20 days' annual leave plus bank holidays off.

• Company-funded Blue Light Card.

• Fully funded professional qualifications, including higher-level Adult Care diplomas and training and assessing qualifications.

• Dedicated office and training facilities in Stratford-upon-Avon.

• Free on-site parking.

• Employee store discounts.

• Opportunities for professional development and career progression.

• A supportive, values-led working environment where your contribution genuinely matters.

Be Part of Something Special

At Compassion First Home Care, we do not simply want to meet minimum standards. We want to set the standard for high-quality home care.

If you are passionate about developing people, promoting best practice and helping carers become the very best they can be, we would love to hear from you.

About the role

As our Care & Training Practitioner, you will play a key role in maintaining and developing the quality of care delivered by Compassion First Home Care.

This is a varied position combining staff training, mentoring, competency assessment, quality assurance and hands-on care delivery.

You will be responsible for ensuring that new and existing Care Assistants have the skills, knowledge, confidence and practical support needed to deliver safe, compassionate and person-centred care.

Your Key Responsibilities

Training and Induction

• Deliver our structured induction programme to new Care Assistants, introducing our values, expectations, policies and standards of care.

• Plan, organise and deliver practical training sessions, refresher courses and workshops.

• Ensure training reflects current legislation, CQC requirements and recognised best practice.

• Identify individual and team training needs and support ongoing professional development.

Mentoring and Competency Assessments

• Support new Care Assistants during shadowing shifts and their transition into independent working.

• Complete practical competency assessments before carers undertake duties independently.

• Provide one-to-one coaching, constructive feedback and ongoing mentoring.

• Identify areas requiring improvement and develop appropriate support plans.

Quality Assurance and Staff Development

• Conduct staff supervisions, observational assessments and quality spot checks.

• Monitor care practices to ensure compliance with company policies and regulatory requirements.

• Promote safe working practices, dignity, respect, independence and person-centred care.

• Support the management team in identifying improvements and maintaining high standards.

Recruitment and Operational Support

• Participate in recruitment activities, including values-based interviews and candidate assessments.

• Support the development and review of standard operating procedures, training materials and working practices.

• Maintain accurate training, competency and supervision records.

• Participate in the shared out-of-hours on-call rota.

Hands-on Care Delivery

• Maintain your practical care skills through regular care delivery in customers' homes.

• Lead by example, demonstrating excellent care practices and professional standards.

• Support Care Assistants with complex situations and provide practical guidance where required.

What We Are Looking For

Essential Requirements

• Significant practical experience in domiciliary care or adult social care.

• Level 3 Diploma/NVQ in Adult Care or equivalent qualification.

• Experience supporting, mentoring or training care staff.

• Good understanding of CQC regulations, safeguarding and person-centred care.

• Excellent communication, organisation and interpersonal skills.

• Confidence delivering group training and individual coaching.

• Ability to work independently and as part of a management team.

• Full UK driving licence and access to a vehicle with appropriate business insurance.

• Right to work in the United Kingdom.

Desirable Experience

• Previous experience as a Senior Care Assistant, Field Care Supervisor, Care Trainer or similar.

• Formal teaching, training or assessing qualifications.

• Experience conducting staff supervisions and competency assessments.

• Experience supporting recruitment and staff induction.

Additional Information

This is a full-time, permanent position working 40 hours per week, primarily based at our Stratford-upon-Avon office and training facility, with regular travel across Warwickshire.

The role includes participation in a shared out-of-hours on-call rota.

Employment is subject to satisfactory references and an enhanced DBS check.

Please note: We are unable to offer visa sponsorship for this position.

About the company

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Required Criteria

• Must have a genuine desire to support others
• Must be kind, reliable, and compassionate
• Must be able to travel to customer homes in South Warwickshire (e.g., hold a valid driving license and have access to a vehicle)

Desired Criteria

• Previous experience in social care

Skills you'll need

• Audit Regulation Awareness
• Attention to detail
• Building Relationships
• Communication
• Providing Care
• Empathy
• Experience working with vulnerable people
• Providing personal care
• Domiciliary Care