Senior Care Coordinator: Growth & Quality Leader

Home Instead; Yeovil; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free PPE

NVQ/QCF progression

Refer a Friend Scheme

Employee discounts

Care Professional coffee mornings

Company newsletter

On-site parking

Job summary

Home Instead in Yeovil is seeking a Senior Care Coordinator to join our growing domiciliary care team. You will work with the Registered Manager to ensure safe, compliant delivery of care services while leading and supporting our Care Professionals.

You’ll contribute to branch growth by converting enquiries, conducting assessments and promoting our services to families and healthcare partners, ensuring high-quality care and strong client relationships.

Qualifications

• Experience in domiciliary/home care.
• Experience as a Care Coordinator or Senior Care Coordinator or related role.
• Good understanding of CQC regulations and care standards.
• Promote and sell domiciliary/live-in care to clients, families and professionals.
• Conduct initial consultations and assessments from enquiry to service start.
• Build relationships with referral sources to generate new business.
• Strong planning and scheduling abilities.
• Excellent IT and administration skills.
• Category B driving licence is a genuine occupational requirement.
• Willing to complete an Enhanced DBS.

Responsibilities

• Convert care enquiries into new care packages and promote services.
• Support day-to-day management of domiciliary care services.
• Conduct care assessments, reviews and risk assessments.
• Ensure care plans are accurate and person-centred.
• Monitor service quality and compliance with CQC regulations.
• Supervise, mentor and support care staff.
• Assist with recruitment, onboarding and training.
• Handle client and staff queries professionally.
• Cover on-call duties on a rota basis.
• Coordinate care staff rotas to ensure efficient service delivery.

Skills

Care coordination

Scheduling

IT skills

Driving licence

Enhanced DBS

Leadership & management

Education

NVQ/QCF Level 3 in Health & Social Care

Leadership and Management Level 5

Tools

CRM/IT systems

Job description

Home Instead in Yeovil is seeking a Senior Care Coordinator to join our growing domiciliary care team. You will work with the Registered Manager to ensure safe, compliant delivery of care services while leading and supporting our Care Professionals.

You’ll contribute to branch growth by converting enquiries, conducting assessments and promoting our services to families and healthcare partners, ensuring high-quality care and strong client relationships.