Care Manager: Elevate Quality Home Care & Team

Home Instead; Highweek; On-site; GBP 30,000 - 42,000; Full time

Job summary

Home Instead South Devon is seeking a Care Manager to lead high‑quality, person‑centred care by supporting clients, supervising Care Professionals and maintaining up‑to‑date care plans. You will contribute to weekend on‑call coverage, complete client reviews and ensure compliance with care standards.

You will mentor the care team, build relationships with clients and families, and support the Client Experience team to deliver outstanding service.

Qualifications

• Experience delivering personal care in the care sector.
• Experience with MAR sheets (eMar) and medication in supervision.
• Passion for delivering high-quality care and helping clients live independently at home.
• Knowledge of Health and Social Care legislation and regulations.
• Good communication skills and ability to build rapport quickly.
• Confidentiality and compliance with current laws.

Responsibilities

• Support care consultations, service reviews and completing client support plans.
• Participate in on-call duties as required.
• Conduct staff supervisions and client QA’s.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional records on Home Instead software and People Planner.
• Carry out client reviews and take appropriate actions.
• Support and mentor Care Professionals and Client Experience team.
• Maintain regular contact with clients and care professionals.

Skills

Communication skills

Confidentiality

IT literacy

Driving license

Organisational skills

Mentoring

Relationship building

Tools

Care management software

Microsoft Office

Google Suite

Job description

Home Instead South Devon is seeking a Care Manager to lead high‑quality, person‑centred care by supporting clients, supervising Care Professionals and maintaining up‑to‑date care plans. You will contribute to weekend on‑call coverage, complete client reviews and ensure compliance with care standards.

You will mentor the care team, build relationships with clients and families, and support the Client Experience team to deliver outstanding service.