Senior Care Coordinator

Premier Recruitment Solutions Ltd; Coventry; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Training and development

Career progression

Supportive management

Job summary

Premier Recruitment Solutions Ltd is seeking a Senior Care Coordinator for a domiciliary care service in Coventry. You will coordinate daily schedules, manage rotas, and match carers to clients to ensure safe, reliable, person-centred care.

You will liaise with clients, families and staff, respond to changes, and support onboarding and on-call duties. The role requires strong organisation, proactive planning and knowledge of safeguarding.

Qualifications

• Experience coordinating care within domiciliary or home care settings.
• Strong planning and time-management skills.
• Ability to match care workers to clients based on needs and availability.

Responsibilities

• Coordinate daily domiciliary care schedules, ensuring visits are covered and delivered on time.
• Prepare and maintain staff rotas, managing changes, sickness and emergency cover.
• Match care workers to clients based on needs, availability and continuity of care.
• Liaise with clients, families and care staff to ensure a smooth delivery of services.
• Respond to queries, concerns and changes in clients' care requirements.
• Support recruitment, onboarding and allocation of care workers.
• Monitor care delivery and address missed calls or staffing issues promptly.
• Maintain accurate records and computerised systems.
• Support care assessments, care plan reviews and risk assessments as required.
• Ensure compliance with policies, safeguarding procedures and regulations.

Skills

Care coordination

Rota management

Communication

Organisational skills

Domiciliary care knowledge

Job description

Senior Care Coordinator - Domiciliary Care

Location: Coventry

Salary: £28,000-£32,000 per annum

Full-time, Permanent

An exciting opportunity has arisen for an experienced Care Coordinator to join a domiciliary care service in Coventry.

This role would suit an organised and proactive individual with experience coordinating home care services, managing rotas and supporting care teams to ensure clients receive safe, reliable and person-centred care.

You will play a key role in the day-to-day running of the service, ensuring care packages are effectively coordinated, staffing levels are maintained and high standards of care are delivered.

Key Responsibilities

• Coordinate daily domiciliary care schedules, ensuring visits are covered and delivered on time.


• Prepare and maintain staff rotas, managing changes, sickness and emergency cover.


• Match care workers to clients based on needs, availability and continuity of care.


• Liaise with clients, families and care staff to ensure a smooth delivery of services.


• Respond to queries, concerns and changes in clients' care requirements.


• Support the recruitment, onboarding and allocation of care workers.


• Monitor care delivery and address missed calls or staffing issues promptly.


• Maintain accurate records, care documentation and computerised systems.


• Support care assessments, care plan reviews and risk assessments where required.


• Ensure compliance with company policies, safeguarding procedures and relevant regulations.


• Build positive working relationships with healthcare professionals and other stakeholders.


• Support the Registered Manager with audits, quality assurance and general branch administration.


• Help identify opportunities to improve service delivery and client satisfaction.


• Participate in on-call duties where required.

About You

We're looking for someone who is:

• Experienced in a Care Coordinator role within domiciliary care.


• Highly organised, with strong planning and time-management skills.


• Confident managing rotas and responding to last-minute changes.


• An excellent communicator who can build relationships with clients, families and care teams.


• Calm under pressure and able to prioritise competing demands.


• Proactive, reliable and solutions-focused.


• Knowledgeable about person-centred care, safeguarding and care sector compliance.


• Comfortable using computerised care management and scheduling systems.

Essential Experience

• Previous experience coordinating care within a domiciliary or home care setting.


• Experience producing staff rotas and managing care cover.


• Understanding of care plans, safeguarding and quality standards.


• Strong administration, communication and problem-solving skills.


• Ability to work effectively as part of a busy care team.

What's on Offer?

• £28,000-£32,000 salary, depending on experience.


• Full-time, permanent position.


• Opportunity to join an established care team.


• Supportive management and working environment.


• Ongoing training and professional development.


• Opportunity to progress within the health and social care sector.

We are an equal opportunities employer, and all applications will be assessed solely on merit.