Care Coordinator

Health Recruit Network; Chippenham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Mileage allowance

Ongoing training and development

Close-knit team environment

Opportunity to shape a growing service

Job summary

Health Recruit Network is seeking a Care Coordinator to join a friendly, close-knit team supporting adults across Wiltshire to live safely and independently at home. This hands-on role combines office-based coordination with field supervision, reporting to the Registered Manager.

The role requires Care Coordinator experience in domiciliary care or related settings, strong organisational and rota management skills, and a full UK driving licence.

Qualifications

• Care Coordinator experience is essential.
• Experience in domiciliary care, community care, or supported living.
• Confidence observing practice and supporting Care Workers to improve.
• Strong organisational and rota management skills.
• Understanding of safeguarding, medication, and risk escalation.
• Full UK driving licence and access to a reliable vehicle.
• Sponsorship is NOT available for this role.

Responsibilities

• Coordinate day-to-day rotas, visit changes, staff availability, and cover.
• Turn new care packages into accurate schedules and clear carer instructions.
• Monitor late, missed, and short visits and follow up promptly.
• Maintain accurate records on the care management system.
• Carry out quality assurance visits, spot checks, and support visits.
• Complete carer introductions for new client matches.
• Support Care Workers with care plans, medication prompts, and moving & handling.
• Complete medication competency observations.
• Escalate safeguarding, medication, and risk concerns same day.
• Support recruitment administration, audits, and inspection readiness.
• Cover occasional visits when required.

Skills

Care coordination

Domiciliary care

Rota management

Safeguarding knowledge

Carer support

Driving licence

Job description

Care Coordinator – Domiciliary Care

Location: Chippenham, Wiltshire

Salary: £26,000 – £28,000 per annum (dependent on experience)

Hours: Full-Time, Permanent

Sponsorship: Not available

An established domiciliary care provider is seeking an experienced Care Coordinator to join a friendly, close-knit team supporting adults across Wiltshire to live safely and independently at home. This is a hands-on, varied role combining office-based coordination with field supervision, reporting to the Registered Manager.

The Role

• Coordinate day-to-day rotas, visit changes, staff availability, and cover
• Turn new care packages into accurate schedules and clear carer instructions
• Monitor late, missed, and short visits and follow up promptly
• Maintain accurate records on the care management system
• Carry out quality assurance visits, spot checks, and support visits
• Complete carer introductions for new client matches
• Support Care Workers with care plans, medication prompts, and moving & handling
• Complete medication competency observations
• Escalate safeguarding, medication, and risk concerns same day
• Support recruitment administration, audits, and inspection readiness
• Cover occasional visits when required

Requirements

• Care Coordinator experience is essential
• Experience in domiciliary care, community care, or supported living
• Confidence observing practice and supporting Care Workers to improve
• Strong organisational and rota management skills
• Understanding of safeguarding, medication, and risk escalation
• Full UK driving licence and access to a reliable vehicle
• Sponsorship is NOT available for this role

Desirable

• Experience as a Senior Carer, Field Supervisor, or QA role
• Experience with digital care management systems (e.g. Birdie)
• Experience supporting CQC inspections and audits

The Service

A friendly, close-knit domiciliary care provider supporting adults across Wiltshire to live safely and independently at home.

What's on Offer

• £26,000 – £28,000 per annum
• Supportive, close-knit team environment
• Mileage allowance
• Ongoing training and development
• Opportunity to shape a growing service

Commutable Areas

Chippenham, Corsham, Melksham, Calne, Bath, Trowbridge, Devizes, Marlborough, Malmesbury, Bradford-on-Avon, Swindon