Care Coordinator

Premier Recruitment Solutions Ltd; Coventry; On-site; GBP 28,000 - 32,000; Full time

Job summary

Premier Recruitment Solutions Ltd is recruiting for a Care Coordinator to join a domiciliary care service in Coventry. The role is full-time and permanent, offering a salary of £28,000–£32,000 per annum.

The successful candidate will coordinate daily home care visits, manage staff rotas, and support care teams to deliver safe, person-centred care. You will liaise with clients and families, maintain records, and contribute to service improvements.

Qualifications

• Experience coordinating care within domiciliary or home care settings.
• Proven ability to produce staff rotas and manage care cover.
• Strong administration, communication and problem-solving skills.
• Knowledge of safeguarding and quality standards in care.
• Familiarity with computerised care management and scheduling systems.

Responsibilities

• Coordinate daily domiciliary care schedules and ensure visits run on time.
• Prepare and maintain staff rotas, including changes and emergencies.
• Match carers to clients based on needs, availability and continuity.
• Liaise with clients, families and staff to ensure smooth service delivery.
• Maintain accurate records and use computerised systems.
• Support care assessments and care plan reviews when required.
• Participate in on-call duties as needed.

Skills

Care coordination

Organisation

Rotas management

Communication

Calm under pressure

Proactive

Person-centred care

Safeguarding

Care software

Tools

Care management software

Job description

Care Coordinator - Domiciliary Care

Location: Coventry

Salary: £28,000-£32,000 per annum

Full-time, Permanent

An exciting opportunity has arisen for an experienced Care Coordinator to join a domiciliary care service in Coventry.

This role would suit an organised and proactive individual with experience coordinating home care services, managing rotas and supporting care teams to ensure clients receive safe, reliable and person-centred care.

You will play a key role in the day-to-day running of the service, ensuring care packages are effectively coordinated, staffing levels are maintained and high standards of care are delivered.

Key Responsibilities

• Coordinate daily domiciliary care schedules, ensuring visits are covered and delivered on time.
• Prepare and maintain staff rotas, managing changes, sickness and emergency cover.
• Match care workers to clients based on needs, availability and continuity of care.
• Liaise with clients, families and care staff to ensure a smooth delivery of services.
• Respond to queries, concerns and changes in clients' care requirements.
• Support the recruitment, onboarding and allocation of care workers.
• Monitor care delivery and address missed calls or staffing issues promptly.
• Maintain accurate records, care documentation and computerised systems.
• Support care assessments, care plan reviews and risk assessments where required.
• Ensure compliance with company policies, safeguarding procedures and relevant regulations.
• Build positive working relationships with healthcare professionals and other stakeholders.
• Support the Registered Manager with audits, quality assurance and general branch administration.
• Help identify opportunities to improve service delivery and client satisfaction.
• Participate in on-call duties where required.

About You

We're looking for someone who is:

• Experienced in a Care Coordinator role within domiciliary care.
• Highly organised, with strong planning and time-management skills.
• Confident managing rotas and responding to last-minute changes.
• An excellent communicator who can build relationships with clients, families and care teams.
• Calm under pressure and able to prioritise competing demands.
• Proactive, reliable and solutions-focused.
• Knowledgeable about person-centred care, safeguarding and care sector compliance.
• Comfortable using computerised care management and scheduling systems.

Essential Experience

• Previous experience coordinating care within a domiciliary or home care setting.
• Experience producing staff rotas and managing care cover.
• Understanding of care plans, safeguarding and quality standards.
• Strong administration, communication and problem-solving skills.
• Ability to work effectively as part of a busy care team.

What's on Offer?

• £28,000-£32,000 salary, depending on experience.
• Full-time, permanent position.
• Opportunity to join an established care team.
• Supportive management and working environment.
• Ongoing training and professional development.
• Opportunity to progress within the health and social care sector.

We are an equal opportunities employer, and all applications will be assessed solely on merit.