Senior Care Contracts & Quality Assurance Manager

Bath and North East Somerset Council; Keynsham; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

Bath and North East Somerset Council is seeking a skilled professional to join the Commercial and Quality Assurance Team, focusing on services for older people, including care homes, home care, extra care housing and day care services.

You will be responsible for contract management and quality assurance across these services, developing positive relationships with providers, providing constructive challenge and supporting continuous improvement, while coordinating with operational and

Qualifications

• Experience of managing quality or performance within the social care sector.
• Ability to analyse data and provide evidence-based contract management.
• Capacity to manage competing priorities and respond to changing needs.

Responsibilities

• Contract management and quality assurance across services for older people (care homes, home care, extra care housing and day care).
• Develop positive professional relationships with providers, safeguarding teams and the CQC, with analysis to drive improvements.
• Lead and prioritise work with the Commercial and Quality Support Officer to plan QA activity.

Skills

Quality assurance

Contract management

Data analysis

Stakeholder engagement

Social care experience

Job description

Bath and North East Somerset Council is seeking a skilled professional to join the Commercial and Quality Assurance Team, focusing on services for older people, including care homes, home care, extra care housing and day care services.

You will be responsible for contract management and quality assurance across these services, developing positive relationships with providers, providing constructive challenge and supporting continuous improvement, while coordinating with operational and