Quality Assurance Manager - Dorset

Purosearch Ltd; Bournemouth; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Salary £55k

Senior role

Career progression

Professional development

Impact on residents

Job summary

We are seeking an experienced Quality Assurance Manager to lead quality, compliance and improvement across a portfolio of nursing homes in Dorset. You will monitor standards, conduct audits and support CQC inspections, ensuring safe, person-centred care.

The role requires strong governance, risk management and the ability to challenge and coach Home Managers. Key responsibilities include conducting audits, reviewing care plans and records, identifying risks, developing improvement plans and

Qualifications

• Proven experience in quality assurance, quality improvement or senior care management.
• Strong knowledge of CQC regulations and adult social care legislation.
• Experience auditing care homes and monitoring improvement plans.
• Ability to identify poor practice and provide professional challenge.
• Strong analytical, organisational and problem-solving skills.
• Excellent written and verbal communication skills.
• Understanding safeguarding, risk management, care planning and governance.
• Commitment to person-centred care and resident wellbeing.
• Ability to manage workload across multiple services.
• Full UK driving licence and willingness to travel between care homes across Dorset.

Responsibilities

• Conduct quality audits, compliance reviews and service inspections across nursing homes.
• Review care plans, risk assessments, care records and governance systems.
• Identify risks, poor practice and areas for improvement.
• Develop and monitor quality improvement and action plans.
• Provide coaching to Home Managers and support CQC inspections.
• Investigate incidents, complaints and safeguarding concerns as required.
• Monitor resident and family feedback to promote excellent resident experience.
• Provide training and guidance on quality standards and best practice.
• Produce clear, evidence-based quality reports and ensure sustainable improvements.

Skills

Quality assurance

Quality improvement

Senior care management

Analytical skills

Communication skills

Governance

Job description

Quality Assurance Manager – Nursing Homes

Location: Dorset
Salary: £55,000 per annum plus car allowance
Job Type: Full-time

We are seeking an experienced Quality Assurance Manager to join our care group and provide quality, compliance and improvement leadership across a portfolio of nursing homes in Dorset.

This is an excellent opportunity for an experienced Quality Manager, Quality Assurance Manager, Registered Manager, Regional Manager or senior adult social care professional with strong knowledge of CQC regulations, care home governance and quality improvement.

The Role

Working closely with Home Managers and senior leadership, you will monitor and improve standards across our nursing homes, ensuring residents receive safe, effective and person-centred care.

You will be responsible for:

• Conducting quality audits, compliance reviews and service inspections.
• Reviewing care plans, risk assessments, care records and governance systems.
• Identifying risks, poor practice, trends and areas requiring improvement.
• Developing and monitoring quality improvement and action plans.
• Providing constructive challenge and coaching to Home Managers.
• Supporting services with CQC inspections, regulatory compliance and commissioner visits.
• Investigating incidents, complaints and safeguarding concerns where required.
• Monitoring resident and family feedback and promoting excellent resident experience.
• Providing training, guidance and support on quality standards and best practice.
• Producing clear, accurate and evidence-based quality reports.
• Ensuring improvements are implemented, embedded and sustained across services.

About You

You will have:

• Proven experience in quality assurance, quality improvement or senior care management.
• Strong working knowledge of CQC regulations and adult social care legislation.
• Experience auditing care homes and monitoring improvement plans.
• The confidence to identify poor practice and provide appropriate professional challenge.
• Strong analytical, organisational and problem-solving skills.
• Excellent written and verbal communication skills.
• A strong understanding of safeguarding, risk management, care planning and governance.
• A commitment to person-centred care, dignity and resident wellbeing.
• The ability to manage your own workload across multiple services.
• A full UK driving licence and willingness to travel between care homes across Dorset.

Experience within nursing homes, residential care, domiciliary care or specialist care services is desirable.

What We Offer

• £55,000 salary
• Senior quality and compliance position
• Opportunity to influence quality across multiple nursing homes
• Supportive senior leadership team
• Professional development and career progression
• The opportunity to make a genuine difference to resident outcomes and quality of care

If you are an experienced Quality Assurance Manager or senior care professional looking for your next opportunity in Dorset, we would love to hear from you.