Quality Assurance Lead, Care Homes – Dorset

Purosearch Ltd; Bournemouth; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Salary £55k

Senior role

Career progression

Professional development

Impact on residents

Job summary

We are seeking an experienced Quality Assurance Manager to lead quality, compliance and improvement across a portfolio of nursing homes in Dorset. You will monitor standards, conduct audits and support CQC inspections, ensuring safe, person-centred care.

The role requires strong governance, risk management and the ability to challenge and coach Home Managers. Key responsibilities include conducting audits, reviewing care plans and records, identifying risks, developing improvement plans and

Qualifications

• Proven experience in quality assurance, quality improvement or senior care management.
• Strong knowledge of CQC regulations and adult social care legislation.
• Experience auditing care homes and monitoring improvement plans.
• Ability to identify poor practice and provide professional challenge.
• Strong analytical, organisational and problem-solving skills.
• Excellent written and verbal communication skills.
• Understanding safeguarding, risk management, care planning and governance.
• Commitment to person-centred care and resident wellbeing.
• Ability to manage workload across multiple services.
• Full UK driving licence and willingness to travel between care homes across Dorset.

Responsibilities

• Conduct quality audits, compliance reviews and service inspections across nursing homes.
• Review care plans, risk assessments, care records and governance systems.
• Identify risks, poor practice and areas for improvement.
• Develop and monitor quality improvement and action plans.
• Provide coaching to Home Managers and support CQC inspections.
• Investigate incidents, complaints and safeguarding concerns as required.
• Monitor resident and family feedback to promote excellent resident experience.
• Provide training and guidance on quality standards and best practice.
• Produce clear, evidence-based quality reports and ensure sustainable improvements.

Skills

Quality assurance

Quality improvement

Senior care management

Analytical skills

Communication skills

Governance

Job description

We are seeking an experienced Quality Assurance Manager to lead quality, compliance and improvement across a portfolio of nursing homes in Dorset. You will monitor standards, conduct audits and support CQC inspections, ensuring safe, person-centred care.

The role requires strong governance, risk management and the ability to challenge and coach Home Managers. Key responsibilities include conducting audits, reviewing care plans and records, identifying risks, developing improvement plans and