Senior Café Operations Supervisor

Walkers Nurseries Ltd; Sheffield; On-site; GBP 26,000 - 28,000; Full time

Job summary

Walkers Nurseries Ltd in Doncaster is seeking a commercially minded Senior Café Operations Supervisor to lead our front-of-house teams across two venues, delivering high standards of service and hospitality.

You will mentor three Café Supervisors, coordinate with the Kitchen Manager and Head Chef, and ensure food safety, efficiency, and seamless service across busy self-service and premium table-service environments.

Qualifications

• Minimum 2–3 years of supervisory experience in hospitality.
• Experience managing other team leaders or supervisors.
• Ability to work across fast-paced counter operations and premium table service.

Responsibilities

• Lead and mentor three Café Supervisors and service staff.
• Coordinate front-of-house with Kitchen Manager and Head Chef.
• Ensure high-speed service in self-service cafe and premium hospitality in table-service.
• Oversee opening/closing, cash handling, and food safety compliance.

Skills

Management experience

Hospitality supervisory experience

Team leadership

Job description

Job Title: Senior Café Operations Supervisor

Location: Doncaster

Salary: £26,000 - £27,800 per year

Job Type: Full-time, Permanent (Includes weekends/holidays)

About Us:

We operate a dynamic food and beverage destination featuring two distinct dining experiences on one site: a bustling, high-volume self-service café and a beautifully curated, intimate table-service venue. We pride ourselves on exceptional food, seamless service, and a supportive team culture.

We are seeking a commercially minded, highly organized Senior Café Operations Supervisor to lead our front-of-house operations and drive excellence across both venues.

The Role:

As our Senior Café Operations Supervisor, you won't just be managing a floor-you will be leading a management team. You will directly manage and mentor three Café Supervisors, ensuring consistent standards across both spaces. You will also serve as the vital bridge between front-of-house service and our kitchen leadership, collaborating daily with our Kitchen Manager and Head Chef.

Key Responsibilities:

• Team Leadership: Mentor, schedule, and develop a team of 3 Café Supervisors and a wider pool of service staff.
• Dual-Venue Excellence: Maintain high-speed efficiency in our high-volume self-service café, while delivering impeccable, premium hospitality in our intimate table-service café.
• BOH Collaboration: Coordinate closely with the Head Chef and Kitchen Manager to ensure seamless food service, rapid ticket times, and strict allergen compliance.
• Operations & Compliance: Oversee opening/closing procedures, cash reconciliation, and strict adherence to food safety and health and safety legislation.

What We Are Looking For:

• Proven Management Experience: Minimum 2-3 years of supervisory experience in hospitality, with a track record of managing other team leaders or supervisors.
• Versatility: Experience working in both fast-paced, high-volume counter operations and premium, high-standard table service.
• Strong Collaborator: Ability to build a strong, collaborative partnership with independent kitchen management.
• Flexibility: Willingness to work on a rota basis, including weekends and bank holidays.