Senior CafÉ Operations Supervisor

Walkers Nurseries Ltd; Doncaster; On-site; GBP 26,000 - 28,000; Full time

Job summary

Walkers Nurseries Ltd in Doncaster is seeking a Senior Café Operations Supervisor to lead a dynamic two-venue hospitality space. You will mentor three Café Supervisors and coordinate with Kitchen Manager and Head Chef to deliver fast, high-quality service.

In this role you will bridge front-of-house and kitchen operations, ensure opening/closing procedures, cash handling and food-safety compliance, and rota-based weekend work. A proven hospitality leadership track record is essential.

Qualifications

• Minimum 2-3 years of supervisory experience in hospitality.
• Experience managing a team of supervisors.
• Able to work weekends and bank holidays.

Responsibilities

• Team Leadership: Mentor, schedule, and develop a team of 3 Café Supervisors and service staff.
• Dual-Venue Excellence: Maintain high-speed efficiency in the self-service café while delivering premium hospitality in the table-service venue.
• BOH Collaboration: Coordinate with Kitchen Manager and Head Chef to ensure seamless food service and allergen compliance.
• Operations & Compliance: Oversee opening/closing procedures, cash reconciliation, and food safety compliance.

Skills

Team Leadership

Hospitality Experience

Flexibility

Job description

Job Title

Senior Café Operations Supervisor

Location

Doncaster

Salary

£26,000 - £27,800 per year

Job Type

Full-time, Permanent (Includes weekends/holidays)

About Us

We operate a dynamic food and beverage destination featuring two distinct dining experiences on one site: a bustling, high-volume self-service café and a beautifully curated, intimate table-service venue. We pride ourselves on exceptional food, seamless service, and a supportive team culture.

The Role

As our Senior Café Operations Supervisor, you won't just be managing a floor-you will be leading a management team. You will directly manage and mentor three Café Supervisors, ensuring consistent standards across both spaces. You will also serve as the vital bridge between front-of-house service and our kitchen leadership, collaborating daily with our Kitchen Manager and Head Chef.

Key Responsibilities

• Team Leadership: Mentor, schedule, and develop a team of 3 Café Supervisors and a wider pool of service staff.
• Dual-Venue Excellence: Maintain high-speed efficiency in our high-volume self-service café, while delivering impeccable, premium hospitality in our intimate table-service café.
• BOH Collaboration: Coordinate closely with the Head Chef and Kitchen Manager to ensure seamless food service, rapid ticket times, and strict allergen compliance.
• Operations & Compliance: Oversee opening/closing procedures, cash reconciliation, and strict adherence to food safety and health and safety legislation.

What We Are Looking For

• Proven Management Experience: Minimum 2-3 years of supervisory experience in hospitality, with a track record of managing other team leaders or supervisors.
• Versatility: Experience working in both fast-paced, high-volume counter operations and premium, high-standard table service.
• Strong Collaborator: Ability to build a strong, collaborative partnership with independent kitchen management.
• Flexibility: Willingness to work on a rota basis, including weekends and bank holidays.

Candidates with relevant experience or job titles including Senior Café Supervisor, Café Operations Supervisor, Senior Café Manager, Café Manager, Assistant Café Manager, Restaurant Supervisor, Senior Restaurant Supervisor, Restaurant Manager, Assistant Restaurant Manager, Hospitality Supervisor, Senior Hospitality Supervisor, Hospitality Manager, Front of House Supervisor, Senior Front of House Supervisor, Front of House Manager, may also be considered for this role.