Senior Business & Systems Analyst — Impactful, Agile, SQL

AWD online; Henley-on-Thames; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Onsite parking

Onsite restaurant

Onsite gym

Private medical insurance

Birthday leave

Job summary

Sagoss Group in Henley-on-Thames is hiring a Business Analyst / Systems Analyst to take ownership of customer requirements and shape practical, buildable solutions. You will work closely with developers and clients to move projects forward with clarity and pace.

The role combines client engagement with hands-on technical analysis, using JIRA, SQL and process improvement. You’ll help improve how requirements are managed and contribute to stronger ways of working across the business.

Qualifications

• Previous Business Analyst experience in a software or IT-based business.
• Proven experience writing functional and technical specifications, user stories and change requests.
• Strong understanding of software development, code, databases and the software development lifecycle.
• Confident daily use of JIRA and experience of Agile ways of working.
• Working knowledge of SQL and relational databases.
• Strong client-facing communication, active listening, presentation and stakeholder management skills.
• Ability to explain technical concepts clearly to non-technical clients.
• Strong organisation with the ability to manage multiple clients, priorities and deadlines.
• High level of IT literacy, including Microsoft Word, Excel, PowerPoint and Visio or similar.

Responsibilities

• Lead client meetings and workshops, uncover business needs and explain solutions clearly.
• Analyse requests against existing functionality, map processes and data flows, assess impact, risk and effort.
• Write functional and technical specifications, user stories and acceptances, manage change requests end-to-end.
• Read and understand code, database structures and logs, discuss solutions and validate data with SQL.
• Maintain a prioritised backlog in JIRA, manage timelines across clients and projects.
• Write test scenarios, support UAT and release, prepare release notes and handover information.
• Improve templates, standards and processes and share knowledge across the team.
• Collaborate with developers and internal teams, and travel to client sites when needed.

Skills

Business analysis

Requirements writing

Stakeholder management

SQL

Agile

JIRA

Client-facing

Education

BCS / IIBA certification

Tools

JIRA

Relational databases

Job description

Sagoss Group in Henley-on-Thames is hiring a Business Analyst / Systems Analyst to take ownership of customer requirements and shape practical, buildable solutions. You will work closely with developers and clients to move projects forward with clarity and pace.

The role combines client engagement with hands-on technical analysis, using JIRA, SQL and process improvement. You’ll help improve how requirements are managed and contribute to stronger ways of working across the business.