Client-Facing Business Analyst – Hybrid (Chelmsford/Henley)

AWD online; St Albans; Híbrido; GBP 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Birthday leave

On-site gym

Descripción de la vacante

Sagoss Group is seeking a Business Analyst / Technical Business Analyst to operate in a client-facing capacity, translating business needs into clear requirements and collaborating with Sagoss developers.

The role combines relationship management with hands-on analysis, SQL, JIRA, testing and issue resolution, with a split week between the client site in Chelmsford and Sagoss HQ near Henley-on-Thames.

Formación

• Experience translating business needs into clear requirements and user stories.
• Strong understanding of software development lifecycle and data flows.
• Fluent user of JIRA with an Agile mindset.

Responsabilidades

• Represent Sagoss on site and build trusted stakeholder relationships.
• Lead workshops, write specifications, user stories and acceptance criteria.
• Map processes and data flows to guide effective solutions.
• Coordinate with client and Sagoss developers to resolve issues.
• Query data with SQL to validate requirements and investigate issues.
• Support testing, releases and user training.
• Identify opportunities for account growth and report priorities.

Conocimientos

SQL

JIRA

Stakeholder management

Agile

Relational databases

Requirements writing

Client-facing

Herramientas

JIRA

Descripción del empleo

Sagoss Group is seeking a Business Analyst / Technical Business Analyst to operate in a client-facing capacity, translating business needs into clear requirements and collaborating with Sagoss developers.

The role combines relationship management with hands-on analysis, SQL, JIRA, testing and issue resolution, with a split week between the client site in Chelmsford and Sagoss HQ near Henley-on-Thames.