Business & Systems Analyst (SQL/JIRA Focus)

AWD online; Henley-on-Thames; Sur place; GBP 38 000 - 45 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Birthday leave

Onsite parking

Onsite restaurant

Onsite gym

Résumé du poste

Sagoss Group is seeking a Business Analyst / Systems Analyst in Henley-on-Thames to translate client requirements into practical, buildable solutions. You will work closely with developers, shape ideas, and guide projects with clear, actionable analysis.

Join a collaborative tech team and take ownership of customer requirements, using JIRA, SQL and process improvement to deliver tangible outcomes for clients and internal stakeholders.

Qualifications

• Previous Business Analyst experience in a software or IT-based business.
• Proven experience writing functional and technical specifications, user stories and change requests.
• Strong understanding of software development, code, databases and the software development lifecycle.
• Confident daily use of JIRA and experience of Agile ways of working.
• Working knowledge of SQL and relational databases.
• Strong client-facing communication, active listening, presentation and stakeholder management skills.
• Ability to explain technical concepts clearly to non-technical clients.
• Strong organisation with the ability to manage multiple clients, priorities and deadlines.
• High level of IT literacy, including Microsoft Word, Excel, PowerPoint and Visio or similar.

Responsabilités

• Lead client meetings and workshops to uncover business needs and explain solutions clearly.
• Map processes and data flows, assess impact, risk and effort with developers.
• Write functional and technical specifications, user stories and change requests.
• Query data using SQL to validate information.
• Maintain a prioritized backlog and report progress, risks and blockers.
• Write test scenarios and support UAT and release notes.
• Improve templates, standards and processes.
• Collaborate with developers and teams; travel to client sites as needed.

Connaissances

JIRA

SQL

Agile

Client engagement

Stakeholder management

Software lifecycle

MS Office

Outils

Word

Excel

PowerPoint

Visio

Description du poste

Sagoss Group is seeking a Business Analyst / Systems Analyst in Henley-on-Thames to translate client requirements into practical, buildable solutions. You will work closely with developers, shape ideas, and guide projects with clear, actionable analysis.

Join a collaborative tech team and take ownership of customer requirements, using JIRA, SQL and process improvement to deliver tangible outcomes for clients and internal stakeholders.