Senior Business Analyst

The British Museum; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Civil Service Pension

25 days annual leave + holidays + 2.5

Extra leave after 10 years

Exhibition access

Learning & mentoring

Parental leave support

Wellbeing benefits

Job summary

The British Museum is seeking a Senior Business Analyst to support the delivery of complex technology projects, with a focus on replacing the Museum's Environmental Monitoring System (EMS). This role will bridge business needs, design and technology strategy, helping to improve systems, processes and data management while supporting long-term transformation.

The successful candidate will lead discovery, document current processes and manage requirements through procurement and delivery,

Qualifications

• Experience in business analysis, systems analysis, operations analysis, product management or consultancy within an IT environment.
• Strong knowledge of formal business analysis methodologies, tools and techniques.
• Experience translating complex stakeholder requirements into practical technical and operational solutions.
• Proven ability to coordinate analysis across medium to large projects involving multiple stakeholders and suppliers.
• Excellent analytical, problem-solving, communication and facilitation skills.
• Confidence engaging senior decision-makers, challenging assumptions constructively and building consensus.
• Ability to manage competing priorities and contribute to improvements in business analysis standards.

Responsibilities

• Lead discovery and requirements analysis for complex technology projects, particularly the replacement of the Environmental Monitoring System.
• Document existing processes, define future requirements and manage these through procurement and project delivery.
• Evaluate potential solutions involving business processes, technology platforms, infrastructure, integrations and new systems.
• Develop evidence-based recommendations for senior stakeholders and governance boards.
• Coordinate multiple projects and workstreams, collaborating with internal teams and external suppliers.
• Ensure proposed solutions align with organisational strategy, enterprise architecture principles and statutory requirements.
• Improve business analysis practices, strengthen team standards and support the development of less experienced analysts.

Skills

Business analysis

Stakeholder management

Requirements gathering

Analytical thinking

Communication skills

Facilitation

Leadership

Tools

BA methodologies

Job description

The British Museum is seeking an experienced Senior Business Analyst to support the delivery of complex technology projects, with a particular focus on replacing the Museum's Environmental Monitoring System (EMS). This role will work across business needs, technical design and technology strategy, helping to improve systems, processes and data management while supporting the Museum's long-term transformation.

Key responsibilities

• Lead discovery and requirements analysis for complex technology projects, particularly the replacement of the Environmental Monitoring System.
• Document existing processes, define future requirements and manage these through procurement and project delivery.
• Evaluate potential solutions involving business processes, technology platforms, infrastructure, integrations and new systems.
• Develop evidence-based recommendations for senior stakeholders and governance boards.
• Coordinate multiple projects and workstreams, collaborating with internal teams and external suppliers.
• Ensure proposed solutions align with organisational strategy, enterprise architecture principles and statutory requirements.
• Improve business analysis practices, strengthen team standards and support the development of less experienced analysts.

Qualifications and experience

The successful candidate will demonstrate:

• Experience in business analysis, systems analysis, operations analysis, product management or consultancy within an IT environment.
• Strong knowledge of formal business analysis methodologies, tools and techniques.
• Experience translating complex stakeholder requirements into practical technical and operational solutions.
• Proven ability to coordinate analysis across medium to large projects involving multiple stakeholders and suppliers.
• Excellent analytical, problem-solving, communication and facilitation skills.
• Confidence engaging senior decision-makers, challenging assumptions constructively and building consensus.
• The ability to manage competing priorities and contribute to improvements in business analysis standards.

Experience with Environmental Monitoring Systems or major IT infrastructure projects would be advantageous but is not essential.

Benefits

The British Museum offers a range of employee benefits, including:

• Civil Service Pension Scheme with employer contributions.
• 25 days of annual leave, bank holidays and 2.5 privilege days.
• Additional annual leave after 10 years of service.
• Free exhibition admission, private views and reciprocal museum access.
• Learning, development, mentoring and professional qualification support.
• Enhanced parental leave and support for carers.
• Staff social activities and wellbeing benefits.

About the British Museum

The British Museum is undertaking a major programme of transformation involving its buildings, galleries, visitor engagement and ways of working. This position offers an opportunity to contribute to the technology systems supporting one of the world's leading cultural institutions.