Senior Business Analyst

The British Museum; East Ham; Sur place; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Free exhibition entry

Defined benefit pension

25 days annual leave

Staff wellbeing perks

Professional development support

Enhanced parental leave

Carers support

Résumé du poste

The British Museum is seeking a Senior Business Analyst to act as an internal consultant at the intersection of business need, technical design, and technology strategy. You will lead discovery for replacing the Environmental Monitoring System and ensure data and processes align with organisational goals.

You will collaborate with governance boards, suppliers, and compliance teams to develop robust options and recommendations, shaping major project decisions while upholding museum values and

Qualifications

• Experience using formal business analysis methodologies.
• Ability to translate complex stakeholder needs into requirements.
• Experience coordinating analysis across large projects with multiple suppliers.
• Strong influencing, facilitation and communication skills.
• Strategic, collaborative approach with knowledge of BA tools and best practices.
• Experience with Environmental Monitoring Systems or IT infrastructure is advantageous.

Responsabilités

• Manage discovery and requirements activity for the replacement of the Environmental Monitoring System, documenting current and target states and managing requirements through procurement and project delivery.
• Analyse business systems and evaluate solution options across processes, platforms, infrastructure, integrations, and new technology; translate needs into requirements.
• Provide clear, evidence-based recommendations to senior stakeholders and boards, balancing departmental needs with strategy and EA principles.
• Coordinate multiple large projects and workstreams, planning workload and managing timelines.
• Strengthen BA practice by contributing to standards, guiding others, and supporting less experienced analysts.

Connaissances

Business analysis

Stakeholder management

Project coordination

Facilitation

BA best practices

EMS experience

Description du poste

The British Museum operates within a complex and evolving technology landscape. As Senior Business Analyst, you will operate as an experienced internal consultant at the intersection of business need, technical design and technology strategy. Working primarily on the replacement of the Museum's Environmental Monitoring System (EMS), you will help keep systems, processes and data aligned with changing organisational needs while avoiding unnecessary technical debt. You will steer complex discovery and analysis, bringing clarity to large problem spaces and translating organisational challenges into well-considered interventions. These may include redesigning business processes, reconfiguring existing platforms, defining integrations and targeted customisations, or introducing new technologies where they add clear value. You will also bring knowledge of business analysis tools, techniques and best practice, strengthening team standards, improving consistency and supporting less experienced analysts. Working with senior stakeholders, governance boards, technical and compliance teams, and external suppliers, you will develop robust options and recommendations that enable confident decisions. Your analysis and designs will have genuine scope to shape major project decisions and delivery, while ensuring solutions align with enterprise architecture principles, statutory obligations and the Museum's long-term direction.

Key Responsibilities

• Manage discovery and requirements activity for large, complex problem spaces, with a primary focus on the replacement of the Museum's Environmental Monitoring System, documenting current and target states and managing requirements through procurement and project delivery.
• Analyse business systems and evaluate solution options across processes, platforms, infrastructure, integrations, customisation and new technology, translating business needs into viable application and operational requirements.
• Provide clear, evidence-based recommendations to senior stakeholders and Museum boards, balancing differing departmental needs with organisational strategy, statutory obligations and enterprise architecture principles.
• Co-ordinate multiple medium to extra-large projects and workstreams involving large stakeholder groups and external suppliers, planning workload, forecasting effort and managing conflicting timelines.
• Strengthen the Museum's business analysis practice by contributing expertise to standards and processes, guiding others to innovate and improve, and supporting less experienced analysts to develop their capability.

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Right to Work

The British Museum holds a Skilled Worker sponsor licence. Applicants are responsible for determining whether the advertised salary and role meet current UKVI sponsorship requirements and for ensuring they have, or can obtain, the appropriate right to work in the UK. The Museum cannot provide immigration advice, and eligibility should be checked before submitting an application. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Organisation

Organisation The British Museum View profile Registered Charity 501 - 1000,

Technical Experience and Skills

• Demonstrable experience in a Business/Systems/Operations Analyst, Product Manager, Consultant or similar role in an IS / IT environment, using formal business analysis methodologies.
• Strong analytical capability, with experience interpreting complex stakeholder needs, translating them into application and operational requirements, and developing clear, actionable recommendations.
• Experience co-ordinating analysis across medium to large projects with a wide range of stakeholder groups and suppliers, managing competing priorities and deadlines.
• Excellent influencing, facilitation and communication skills, including the confidence to question constructively, engage senior decision-makers and use visual models to build shared understanding.
• A strategic and collaborative approach, with excellent knowledge of business analysis tools, techniques and best practice to improve standards, strengthen consistency and support less experienced analysts.
• Previous experience working with Environmental Monitoring Systems or large-scale projects involving IT infrastructure as a business analyst is advantageous but not essential.

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

Benefits

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• defined benefit with considerable employer contribution.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Support for carers through Employers for Carers.