Senior Business Analyst

British Museum; Greater London; Hybrid; GBP 46,000 - 57,000; Full time

Benefits offered by this job

Free exhibition entry

Civil Service Pension Scheme

25 days’ annual leave

Learning and development

Enhanced parental leave

Job summary

The British Museum is seeking a Senior Business Analyst to act as an internal consultant at the intersection of business needs, technical design and technology strategy. You will lead discovery for the replacement of the Environmental Monitoring System, ensuring processes, data and architecture stay aligned with organisational aims.

You will work with senior stakeholders, governance boards and external suppliers to develop robust options and recommendations that shape major projects while

Qualifications

• Experience as Business/Systems/Operations Analyst, Product Manager, or consultant in IS/IT.
• Strong analytical capability to translate stakeholder needs into requirements.
• Experience coordinating analysis across medium to large projects with multiple stakeholders.
• Excellent influencing, facilitation and communication skills.
• Knowledge of enterprise architecture principles and best practices.

Responsibilities

• Lead discovery and requirements for EMS replacement, documenting current and target states.
• Analyse systems and evaluate solution options across processes, platforms, infrastructure, integrations, and new technology.
• Provide evidence-based recommendations to senior stakeholders and Museum boards.
• Coordinate multiple medium to extra-large projects with large stakeholder groups and external suppliers.
• Strengthen the Museum’s business analysis practice and mentor others.

Skills

Business analysis

Analytical thinking

Project coordination

Stakeholder management

Strategic thinking

Job description

Vacancy Type Fixed Term Contract length Fixed term for 23 months Working Pattern Full Time Is hybrid working available? Yes If hybrid how many days on site minimum? at least 3 days per week on-site in Bloomsbury, London Location Bloomsbury, London (Hybrid) Salary £51,623 per annum Application Deadline Sunday, November 15, 2026 Job Profile Job Profile document

Role Summary

About the role

The British Museum operates within a complex and evolving technology landscape. As Senior Business Analyst, you will operate as an experienced internal consultant at the intersection of business need, technical design and technology strategy. Working primarily on the replacement of the Museum’s Environmental Monitoring System (EMS), you will help keep systems, processes and data aligned with changing organisational needs while avoiding unnecessary technical debt.

You will steer complex discovery and analysis, bringing clarity to large problem spaces and translating organisational challenges into well-considered interventions. These may include redesigning business processes, reconfiguring existing platforms, defining integrations and targeted customisations, or introducing new technologies where they add clear value. You will also bring knowledge of business analysis tools, techniques and best practice, strengthening team standards, improving consistency and supporting less experienced analysts.

Working with senior stakeholders, governance boards, technical and compliance teams, and external suppliers, you will develop robust options and recommendations that enable confident decisions. Your analysis and designs will have genuine scope to shape major project decisions and delivery, while ensuring solutions align with enterprise architecture principles, statutory obligations and the Museum’s long‑term direction.

About you

• Demonstrable experience in a Business/Systems/Operations Analyst, Product Manager, Consultant or similar role in an IS / IT environment, using formal business analysis methodologies.
• Strong analytical capability, with experience interpreting complex stakeholder needs, translating them into application and operational requirements, and developing clear, actionable recommendations.
• Experience co-ordinating analysis across medium to large projects with a wide range of stakeholder groups and suppliers, managing competing priorities and deadlines.
• Excellent influencing, facilitation and communication skills, including the confidence to question constructively, engage senior decision-makers and use visual models to build shared understanding.
• A strategic and collaborative approach, with excellent knowledge of business analysis tools, techniques and best practice to improve standards, strengthen consistency and support less experienced analysts.
• Previous experience working with Environmental Monitoring Systems or large-scale projects involving IT infrastructure as a business analyst is advantageous but not essential.

Key areas of responsibility

• Manage discovery and requirements activity for large, complex problem spaces, with a primary focus on the replacement of the Museum’s Environmental Monitoring System, documenting current and target states and managing requirements through procurement and project delivery.
• Analyse business systems and evaluate solution options across processes, platforms, infrastructure, integrations, customisation and new technology, translating business needs into viable application and operational requirements.
• Provide clear, evidence-based recommendations to senior stakeholders and Museum boards, balancing differing departmental needs with organisational strategy, statutory obligations and enterprise architecture principles.
• Co-ordinate multiple medium to extra-large projects and workstreams involving large stakeholder groups and external suppliers, planning workload, forecasting effort and managing conflicting timelines.
• Strengthen the Museum’s business analysis practice by contributing expertise to standards and processes, guiding others to innovate and improve, and supporting less experienced analysts to develop their capability.

The Masterplan

The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here , but we’ve outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• Civil Service Pension Scheme defined benefit with considerable employer contribution.
• 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Support for carers through Employers for Carers.

Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional information

If you have any additional needs that we should be aware of to support you with your application, please provide details to [e-mail] .

Right to Work: The British Museum holds a Skilled Worker sponsor licence. Applicants are responsible for determining whether the advertised salary and role meet current UKVI sponsorship requirements and for ensuring they have, or can obtain, the appropriate right to work in the UK. The Museum cannot provide immigration advice, and eligibility should be checked before submitting an application.

Internal Applicants: We welcome internal applicants regardless of background, department or length of employmentbut encourage you to let your manager know before applying. If you are on a permanent contract and want the fixed-term contract to be treated as a secondment, you will need to obtain your manager’s support before submitting an application.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.