Business Analyst

Artsjobsonline Ltd; Camden Town; On-site; GBP 45,000 - 60,000; Full time

Job summary

The British Museum is seeking a Business Analyst to act as an internal consultant at the intersection of business needs, technical design and technology strategy. You will focus on projects that strengthen resilience against cyber threats, ensuring systems and processes stay aligned with evolving requirements while avoiding technical debt.

You will translate complex challenges into practical interventions, shaping options and recommendations for assured decision-making and delivery, aligned with

Qualifications

• Strong analytical and problem-solving skills.
• Experience engaging diverse stakeholders and facilitating workshops.
• Excellent written, verbal and visual communication for technical and non-technical audiences.
• Experience delivering written reports in professional/academic environments.
• Ability to question requirements constructively and translate needs into solutions.
• Collaborative, resilient, and capable of prioritising work across multiple tasks.
• Experience with procurement in the public sector is advantageous but not essential.

Responsibilities

• Lead discovery and internal consultancy to document business challenges and current/target states.
• Elicit, analyse and manage requirements through the project lifecycle with cross-functional teams.
• Develop and assess options across processes, platforms and integrations to maximise value.
• Bridge business stakeholders, technical teams and governance boards to translate requirements into services.
• Manage multiple small to medium assignments and contribute to governance reporting.

Skills

Analytical thinking

Stakeholder engagement

Clear communication

Documentation & reporting

Questioning requirements

Collaborative mindset

Public sector procurement (advantage)

Job description

About the role

The British Museum operates within a complex and evolving technology landscape. As a Business Analyst, you will act as an internal consultant at the intersection of business need, technical design and technology strategy. Working primarily on projects designed to strengthen the British Museum’s resilience in the face of cyber security threats, you will help keep systems, processes and data aligned with changing organisational needs while avoiding unnecessary technical debt.

Working across the Museum, you will bring clarity to complex situations, steer discovery and translate organisational challenges into practical, well-considered interventions. These may include redesigning business processes, reconfiguring existing platforms, defining integrations and targeted customisations, or introducing new technologies where they add clear value.

You will work with stakeholders who bring different priorities and perspectives, shaping options and recommendations that support assured decision-making. Your analysis and designs will have genuine scope to influence project direction and be carried through into delivery, while ensuring solutions align with enterprise architecture principles, statutory obligations and the Museum’s long-term direction.

About you

• Strong analytical and problem-solving skills, with a natural ability to classify, structure and make sense of complex information.
• Experience engaging a diverse range of stakeholders, facilitating workshops and using appropriate discovery techniques to understand needs, question assumptions and build consensus.
• Excellent written, verbal and visual communication skills, including the ability to produce clear documentation, process maps, reports and recommendations for both technical and non-technical audiences.
• Previous experience delivering written reports in a professional/academic environment with familiarity with formal methodologies related to business analysis, discovery and project management.
• The confidence and curiosity to question requirements constructively, evaluate options and translate business needs into viable solutions.
• A collaborative and resilient approach, with the ability to plan your own workload, manage competing priorities and contribute to continuous improvement.
• Experience with procurement and in the public sector is advantageous but not essential.

Key areas of responsibility

• Manage discovery and internal consultancy activity to identify business challenges, opportunities, current and target states, and clearly documented findings.
• Elicit, analyse and manage requirements throughout the project lifecycle, working closely with Product Owners, Project Managers, technical teams and compliance colleagues.
• Develop and assess solution options across processes, platforms, integrations, customisation and new technology, ensuring recommendations maximise public value and align with strategy and enterprise architecture principles.
• Act as the bridge between business stakeholders, technical specialists, governance boards and external suppliers, translating requirements into viable services that meet statutory obligations.
• Manage multiple small to medium-sized assignments, prepare governance reporting and help strengthen the Museum’s business analysis standards and processes.

The Masterplan

The British Museum is undertaking its biggesttransformationsince its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

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