Senior Business Analyst

University of the West of England; Bristol; On-site; GBP 40,000 - 50,000; Full time

Job summary

A UK university in Bristol is seeking a senior analyst for its Student Journey Programme. The role involves analyzing complex business processes and collaborating with stakeholders to enhance student services. Candidates should have experience in business improvement and digital solutions. The position offers flexible working and a range of benefits including generous holiday allowance and pension schemes.

Benefits

Generous holiday allowance of 27 days

Up to 12.5 bank holiday/closure days per year

Flexible working

Excellent defined benefit pension schemes

Employee assistance programme

Savings on purchases via Wider Wallet scheme

Cycle to work scheme

Family friendly policies

Onsite nursery at Frenchay Campus

Qualifications

• Strong track record in analysis of complex business processes, systems, and structures at a senior level.
• Experience in identifying business requirements and implementing business improvements.
• Experience in business change and process improvement alongside digital/technology-based solutions.
• Experience in a University Student Journey, Customer Relationship Management, or Student Information System context is advantageous.

Responsibilities

• Provide analytical problem solving to develop business requirements.
• Investigate issues and evaluate solutions for programme objectives.
• Collaborate with stakeholders across the SJP team.
• Work across a portfolio of projects and programmes.

Skills

Analytical problem solving

Business process analysis

Digital/technology-based solutions

Collaboration with stakeholders

Job description

Overview

Company Description is provided by the institution and context for the role is described within the broader Student Journey Programme (SJP). UWE Bristol is an ambitious institution focused on the future and embracing opportunities. The SJP is a high-profile strategic business transformation programme aimed at dramatically enhancing the services and support provided to students and staff, enabled by new technology and ways of working. The programme will comprise a number of projects to develop capabilities across the student journey from enquiry through to graduation and alumni. The programme is a multi-million pound investment and central to the university’s Future Strategy.

The successful candidates will have a strong track record in analysing complex business processes, systems and structures, identifying business requirements and implementing business improvements at a senior level, combining business change and process improvement with digital/technology-based solutions. Experience in a University Student Journey, Customer Relationship Management or Student Information System context would be advantageous. The SJP Programme is part of a portfolio of strategic programmes supported by the Strategic Programmes Office led by the Director of Strategic Programmes. The successful applicants will work across the portfolio as required.

Location: This post is based at the Frenchay Campus, Bristol, with access to state-of-the-art facilities and resources. Frenchay campus has strong motorway links and nearby train stations, supporting easy commuting.

Equal Opportunity Statement: UWE is committed to supporting and promoting equality and diversity to create an inclusive working environment and to attracting, developing, and retaining a diverse range of staff who share the ambition to be a university recognised for practice-oriented programmes, strong industry networks, and an inclusive global outlook.

Responsibilities

• Provide analytical problem solving, knowledge, and experience to develop business requirements and solutions within the Student Journey Programme (SJP).
• Investigate issues and evaluate solutions to enable achievement of programme objectives and realization of benefits underpinning the investment.
• Collaborate with stakeholders across the SJP team to deliver a major component of the university’s Future Strategy.
• Work across a portfolio of projects and programmes within the Strategic Programmes Office as required.
• Contribute to analysis of complex business processes, systems, and structures and identify opportunities for business improvements and digital/technology-based solutions.

Qualifications

• Strong track record in analysis of complex business processes, systems, and structures at a senior level.
• Experience in identifying business requirements and implementing business improvements.
• Experience in business change and process improvement alongside digital/technology-based solutions.
• Experience in a University Student Journey, Customer Relationship Management, or Student Information System context is advantageous.
• Ability to work across multiple projects and programmes within a major strategic portfolio.

Benefits

• a generous holiday allowance of 27 days
• up to 12.5 bank holiday/closure days per year
• flexible working
• excellent defined benefit pension schemes
• access to employee assistance programme
• savings on purchases via Wider Wallet scheme
• option to participate in the cycle to work scheme
• family friendly policies
• onsite nursery at our Frenchay Campus

Further information

This is a fixed-term post lasting two years, and full-time working 37 hours per week. The university’s normal practice is that appointments are made at the starting point of the grade.